Training Content Developer

Job Description:
Our client is seeking a highly skilled creative and technically skilled Systems and Process Training Content Developer with expertise in avatar-based training solutions. This role involves designing, developing, and delivering engaging digital learning experiences that simplify complex systems and business processes using interactive avatars and immersive eLearning tools.

Key Responsibilities:

• Analyze organizational systems and processes to identify training needs and learning objectives.
• Design and develop avatar-based training modules, including scenario-driven simulations, interactive guides, and multimedia content to enhance learner engagement and retention.
• Translate standard operating procedures (SOPs) and technical documentation into clear, scalable, and interactive eLearning materials.
• Collaborate with subject matter experts, IT, and HR teams to ensure technical accuracy and alignment with business goals.
• Utilize industry-standard eLearning and avatar creation tools (e.g., Vyond, Articulate Storyline, Adobe Captivate) for content development.
• Maintain and update training content based on feedback, system upgrades, and evolving process requirements.
• Assess learner progress and adapt content to address knowledge gaps and improve training outcomes.
• Manage content deployment on Learning Management Systems (LMS) and ensure accessibility across platforms.
• Monitor and analyze training effectiveness using learning analytics to drive continuous improvement.

Required Qualifications:

• Bachelor s degree in Instructional Design, Educational Technology, Information Systems, or a related field.
• Proven experience in developing eLearning content, with a focus on avatar-based or simulation training.
• Strong understanding of adult learning principles and instructional design best practices.
• Proficiency with eLearning authoring tools and avatar/simulation platforms (e.g., Vyond, Articulate, Adobe Captivate).
• Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.

Preferred Skills:

• Experience with process mapping and business systems analysis.
• Familiarity with change management and user adoption strategies.
• Graphic design, video editing, and multimedia production skills.
• Knowledge of analytics tools to measure learning outcomes and training effectiveness.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic
information, veteran's status or any other category protected by law. In addition to federal law
requirements, GDH Consulting, Inc. complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the company has facilities and/or
employees. This policy applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation, benefits and training. Applicants with disabilities that require an accommodation
or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.