Salesforce Developer/System Specialist (Intermediate role)

Position: Salesforce Developer/System Specialist (Intermediate role)

Duration: 1 year

Location: Montgomery, AL (Onsite from day 1)

Job Description:

Skills Required:

• Intermediate professional level role.
• Develops solutions requiring analysis and research.
• Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area.
• Works on one or more projects as a project team member or occasionally as a project lead.
• May coach more junior technical staff.

Technical Skills:

• Hands-on expertise in Apex programming, Lightning Components, Flows, and Process Automation.
• Strong knowledge of Salesforce security models, permissions, and role hierarchies.
• Experience with the principle of least privilege and applying security profiles and permission sets to applications and data.
• Experience with platform configuration for data protection, masking, and encryption.
• Proficiency with Salesforce data migration and debugging tools (e.g., Workbench, Dev Console, SOQL).
• Ability to manage the full Salesforce deployment lifecycle across Development, UAT, and Production environments.

Soft Skills:

• Strong analytical and problem-solving capabilities.
• Excellent communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.
• Ability to work independently and as a collaborative member of a team in a fast-paced environment.

Skills Preferred:

• Familiarity with grant-related workflows and grant management tools.
• Salesforce Administrator or Platform Developer I certification (or higher).
• Experience working with IT teams and stakeholders in an Agile development environment.
• Proficiency with Microsoft office productivity tools including Office, Teams, SharePoint, and OneNote.

Experience Required:

• A minimum of two (2) years of professional experience in the design, maintenance, or support of IT systems.
• Typically has 2 to 5 years of programming/systems analysis experience.
• Proven, hands-on experience with the Salesforce Platform or related modules.
• Demonstrated experience managing deployments across a multi-environment Salesforce setup (e.g., Development, UAT, Production).
• Experience managing and responding to user requests via a ticketing system

Experience Preferred:

• Experience in a role focused on grant management or a related field within the Salesforce ecosystem.
• Experience with and support for ITSM processes and IT Service Desk operations.
• Experience developing complex software solutions using enterprise applications like Salesforce.

Education Required:

• An Associate's Degree from an accredited college or university in Information Technology or a related field.

Education Preferred:

• A Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field.
• Salesforce training and certifications are encouraged.

Responsibilities:

• Serve as the primary technical lead for the Salesforce platform, including system configuration, customization, and optimization.
• Design, build, and debug complex solutions using Apex, Lightning Components, Flows, and other automation tools.
• Operate a full environment supporting change management and release processes-including Production, Full UAT, Developer, and Sandbox instances-to ensure configurations are properly tested and promoted, separating production from development.
• Manage deployment processes and validate system changes across all Salesforce environments.
• Perform data migration and validation to ensure the highest level of data integrity and accuracy.
• Collaborate with grant managers and other stakeholders to analyze business needs and enhance workflows.
• Develop and maintain reports and dashboards to monitor grant funding, tracking, and compliance.
• Ensure seamless integration between Salesforce and third-party applications or financial systems.
• Create and provide user training and technical documentation to ensure smooth system adoption.
• Develop and maintain systems documentation, governance, and standard operating procedures to maximize value and reduce technical debt.