Salesforce Scrum Master

Overview

Remote
Depends on Experience
Contract - W2
Contract - 6 Month(s)
25% Travel

Skills

Scrum
Agile
salesforce
PSM
csm
DevOps
JIRA
Cloud Computing
Microsoft Office
AI
Data Analysis

Job Details

Key Responsibilities:

  • Serve as Scrum Master for one or more Salesforce project teams, advocating Agile best practices and continuous improvement.

  • Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, Backlog Grooming, and Retrospectives.

  • Participate in PI Planning sessions and Scrum of Scrums.

  • Monitor team utilization, track and publish Scrum metrics, and implement improvements.

  • Collaborate with Product Owners, stakeholders, and cross-functional teams to refine and prioritize product backlogs and requirements, ensuring delivery of high-value Salesforce features.

  • Remove impediments and champion a culture of collaboration, transparency, and accountability.

  • Maintain and optimize Agile artifacts (product/sprint backlogs) using Jira or Azure DevOps; manage dashboards and reporting for leadership.

  • Support data migration, integration, and automation initiatives across Salesforce and connected platforms.

  • Promote open communication between technical teams and clients to ensure clear alignment of goals, status, and risks.

Basic Qualifications:

  • Bachelor s degree in Computer Science, Information Systems, Business, or related field.

  • 3+ years of experience as a Scrum Master, with direct responsibility for Salesforce or SaaS implementation teams (5+ years preferred for senior roles).

  • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent required.

  • Strong understanding of Salesforce platform (Sales Cloud, Service Cloud, custom objects, automation) and Agile methodologies.

  • Proficiency in Agile tools (Jira, Azure DevOps) and Microsoft Office Suite.

  • Excellent facilitation, communication, and stakeholder engagement skills.

Preferred Qualifications:

  • Salesforce certifications (Administrator, Platform App Builder) or PMP certification.

  • Experience with AI or data analytics integration in Salesforce environments.

  • Prior experience in remote and cross-functional team leadership.

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