Overview
On Site
Depends on Experience
Full Time
Skills
LWC
Lightning Web Components
Salesforce Administrator Certification
Salesforce Marketing Cloud Consultant
Einstein
Job Details
- 5 + years of experience as a Business Analyst (BA) with good experience in admin role, for leading enterprise-scale CRM, PRM projects.
- Around 2 Years of experience/ exposure in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Should have Working knowledge of process documentation & project management software.
- BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required.
- Salesforce Administrator Certification (required)
- Salesforce Marketing Cloud Consultant (required)
- Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
- Experience with tools such as Jira, Confluence, and Microsoft Office Suite.
- Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud & Marketing Cloud
- Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems.
- Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
- Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
- Experience with Agile / Scrum delivery models.
- Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Working knowledge of process documentation & project management software.
- Experience working with large-scale, complex datasets and using salesforce data tools.
- Ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
- Keen understanding of system security and controls
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