Overview
Skills
Job Details
Job Description, Day to Day, Education, Certification, etc.:
Notes:
Oracle C2M Trainer - Contractor Location: Atlanta, GA, USA Start date - Jan 05 2026 End date - Oct 02 2026 Duration - 9 months Travel required: Yes to the office site / 25% Option to work from home: Yes
Positions required: 5 - Skills: C2M, Oracle Contractor. Please note: Please source in the local Atlanta, GA area or Southeast region of the United States. DO NOT source in the local Alpharetta, GA area.
Contract Description:
Our client is seeking a Oracle C2M Trainer Contractor
Deliver instructor-led training sessions (classroom and virtual) on Oracle's Customer to Meter (C2M) application.
Develop and maintain training materials aligned with adult learning principles and client requirements.
Facilitate interactive sessions covering customer service processes, complex billing, collections, and utility rates.
Collaborate with clients and internal teams to assess training needs and customize content accordingly.
Provide post-training support and feedback to ensure knowledge retention and application.
Qualifications:
Proven experience in delivering instructor-led training for technical or utility-related systems.
Strong understanding of adult learning theory and instructional design principles.
Hands-on knowledge of Oracle C2M, CIS, CC&B applications and related utility processes.
Excellent facilitation and communication skills for client interactions and group sessions.
Ability to manage multiple training engagements and adapt to diverse learning environments.