NOC Engineer

Technical Support staff; works in a highly collaborative and fast paced work environment with other NOC and Security Operations Center (SOC), Technical Support, Telecom, Project Management and Product Development staff.

Job Roles
Administers and manages the operation of the FHCSD wide-area, local area and wireless networks including the associated
hardware, software, SaaS, and vendors.
Acts as an escalation point for NOC Technicians and NOC Analysts for any system or network related incidents.
Plans, designs, installs, monitors, and administers extensions of the network to accommodate new sites, systems, and
equipment.
Monitors and evaluates the usage of the Internet and Intranet web sites for performance, capacity planning and security policy compliance.
Performs other duties as assigned.
Troubleshoots physical DELL & HPE servers, SAN/NAS storage appliances, VMware, LAN/WAN/WLAN equipment, Azure SaaS/PaaS, integrations and software problems.
Understands and interprets error conditions and messages and performs required corrective actions.

Education/Certifications/Licenses/Registrations
Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required.

DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.
At least 5 years of experience in Information Systems and in the installation, configuration, administration, and management of data network hardware and software.
Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent experience.
Microsoft MCSA and Cisco CCNP preferred.
Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.

Experience/Specialized skills (including Language)
Advanced level knowledge and training in network management, TCP/IP troubleshooting, wide array of hardware and software technologies.
Must be detail-oriented and committed to provide work of consistently high quality.
Must be self-sufficient, innovative, and able to work under minimal direct supervision.
Significant training and experience in server and network hardware and software, including MS Solutions and VMware and Azure virtualization.
Advanced level troubleshooting and diagnostic skills.
Working knowledge of and demonstrated competency in applying current concepts of network design; LANs, WAN s, WLAN S, segmentation, gateways, routers, network switches, hubs, TCP/IP and Ethernet protocols, etc.
Working knowledge of and demonstrated competency in applying current concepts of system design; OS, CIS hardening, GPO, virtualization, Just in Time Access, Just Enough Access, API/information integrations, identity Provider/SSO, highavailability, backup/restore best practices, etc.

EEO STATEMENT:

Solution Partners is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Solution Partners evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally-protected characteristics.