Project Description | Client is looking for an experienced Program Management professional to deliver complex, large-scale enterprise application/solutions within a retail environment. This sr project manager will be challenged to perform in a fast paced environment with many moving parts responsible for managing multiple enterprise application/software and complex integrations projects that have a direct impact on company revenue and growth. This role requires strong communication skills, diplomacy and an even temperament to manage technical scope closely with cross functional teams and technical leads with stakeholder interests in mind. The focus of this role is heavily on planning and reporting, requiring a hands-on mindset. Additionally, this role will require exceptional planning skills & the ability to build & manage a clear, details schedule across 30+ teams with multiple system dependencies. |
Duties/Day to Day Overview | - Drive end-to-end delivery of enterprise programs with clear, milestone-driven plans, risk management, and stakeholder alignment.
- Own program financials: forecast, track actuals, manage budget, and flag risks early.
- Collaborate cross-functionally to resolve issues, escalate appropriately, and maintain schedule and cost alignment.
- Navigate ambiguity, time-box decisions, and hold leaders accountable for timely input.
- Define and execute pre/post-implementation plans, including quality control and communication strategies.
- Manage a bundle of dotted-line Project Managers supporting various workstreams. Provide guidance and mentorship to ensure program-wide alignment and execution excellence.
- Act as a Principal TPM and coach to other PMs, helping them resolve blockers, strengthen delivery discipline, and elevate project success outcomes.
- Independently manage programs without dedicated PM support when needed.
- Produce accurate, actionable status reports (Scope, Schedule, Cost), clearly outlining issues, owners, and resolution timelines.
- Engage third-party vendors in partnership with Product, VMO, and Delivery teams; support SOW creation and vendor management.
- Anticipate program interdependence and strategic risks, coordinate mitigations.
- Champion program execution best practices using established PM tools and methodologies.
- Lead and motivate high-performing, cross-functional teams, foster collaboration across engineering, QA, product, and architecture.
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Top Requirements (Must haves) | - 10+ years of relevant experience in Program Management, leading large-scale, cross-functional initiatives.
- Retail domain experience strongly preferred, with proven ability to work across diverse business areas such as eCommerce, Order Management, Finance, and third-party integrations.
- Demonstrated success integrating systems across multi-platform and complex technical environments.
- Proven track record in creating and managing comprehensive program plans, aligning multiple teams and dependencies.
- Expert-level proficiency with project management methodologies and tools, including Jira throughout the software development lifecycle.
- Skilled in estimating, budgeting, story development, technical analysis, and defect tracking.
- Strong ability to track and analyze project metrics and trends to drive execution and improvement.
- Comfortable discussing technical concepts, evaluating trade-offs, and collaborating with cross-functional stakeholders.
- Excellent communication, facilitation, collaboration, and influencing skills.
- Highly analytical, with a strong bias for data-driven decision making and prioritization.
- Execution-focused, hands-on leader with a roll up your sleeves mentality to get things done.
- Bachelor s or master s degree, or equivalent practical experience.
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