Overview
Remote
Depends on Experience
Contract - W2
Skills
ServiceNow
Software Design
Use Cases
Workflow
Event Management
FOCUS
Forms
Business Process
Business Rules
Collaboration
Debugging
Effective Communication
IT Service Management
Scripting
Testing
Job Details
Overview -
We are seeking a skilled ServiceNow Developer with a minimum of 7 years of experience to join our dynamic team. As a global company, we are seeking a seasoned developer with experience in asset, incident, problem, change, and event management.
Responsibilities:
- Configure and implement ITSM-related business processes into ServiceNow, including asset, incident, problem, change, and event management processes.
- Design and develop enhancements for the existing ITSM modules and help fix issues or defects that arise in the production environment.
- Collaborate with cross-functional teams to analyze, design, and implement solutions using the ServiceNow platform.
- Customize and enhance ServiceNow workflows, forms, and business rules to meet organizational requirements.
- Conduct thorough testing and debugging of ServiceNow applications to ensure optimal performance.
- Provide technical expertise and support to resolve issues related to ServiceNow implementations.
- Stay informed about the latest ServiceNow features and updates to continuously improve our systems.
Qualifications: - Hands-on experience implementing ServiceNow ITSM and use cases including asset, incident, problem, change, and event management.
- 3+ years' experience building ITSM processes, models, and workflows within the ServiceNow environment.
- ServiceNow certifications are a strong plus.
- Self-motivated, creative problem-solver who can adapt to evolving customer requirements.
- Able to work effectively in an environment with many competing and high-priority demands.
- Serve as the Principal ServiceNow application developer responsible for implementing ITSM solution design using best industry practices
- Strong understanding of ServiceNow architecture, scripting, and configurations.
- Experience working in a global company environment, understanding diverse business needs.
- Effective communication skills to interact with stakeholders and convey technical concepts.
- Results-oriented mindset with a focus on delivering high-quality solutions on time.
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