Service Delivery Manager - II

  • Philadelphia, PA
  • Posted 7 hours ago | Updated 7 hours ago

Overview

Hybrid
$75 - $80
Contract - W2

Skills

AWS

Job Details

Key Responsibilities

Strategic Planning: Develop long-term cloud strategies aligned with business goals, including migration and innovation roadmaps

Team Leadership: Mentor and guide cloud operations teams toward technical excellence

Automation: Implement IaC practices using Terraform or CloudFormation

Security Compliance: Enforce security protocols and regulatory standards (e.g., GDPR, HIPAA, SOC2)

Monitoring & Troubleshooting: Ensure 24/7 system availability through proactive monitoring and incident response

Performance Optimization: Enhance application performance for low latency and high availability

Cost Management: Monitor cloud spend and identify cost-saving opportunities

Innovation: Evaluate emerging technologies and recommend improvements

Risk Management: Identify and mitigate infrastructure vulnerabilities

Collaboration: Align cloud operations with cross-functional business objectives

Vendor Management: Coordinate with AWS and third-party vendors to optimize service delivery

Qualifications

Experience: 5+ years managing AWS environments and leading cloud teams

Technical Skills: Deep knowledge of AWS services, cloud architecture, CI/CD pipelines, and scripting (Python, Bash)

Tools: Proficiency in Jira and Excel (pivot tables, graphs, vlookups)

Soft Skills: Strong communication, leadership, and interpersonal skills; confident and professional demeanor

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.