Computer Support Associate I

Overview

On Site
$22 - $25 hr
Contract - W2
Contract - Independent
Contract - 6+ mo(s)

Skills

IT SUPPORT
HELP DESK
DESKTOP SUPPORT
TECHNICAL SUPPORT
SERVICENOW
TICKETING SYSTEM
TROUBLESHOOTING
ASSET MANAGEMENT

Job Details

Payrate: $22.00 - $25.00/hr.

Responsibilities:
  • Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
  • Responsible for effective e-mail communications and ability to create and maintain basic
  • documents/records
  • Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
  • Maintains equipment, supplies, data supporting processes or operations.

Requirements:
  • Knowledge of computing and networking concepts and fundamentals
  • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
  • Knowledge of computer security policies and a general overall knowledge of computer security concepts
  • 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:
  • Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Pay Transparency: The typical base pay for this role across the U.S. is: $22.00 - $25.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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