AI Content Strategy Lead

AI Content Strategy Lead

Role Summary:

Thomson Reuters is seeking an exceptional AI Content Strategy Lead to drive the transformation of our global content operations through artificial intelligence and intelligent automation. Reporting to the VP of Content Operations & Technology, you will play a pivotal role in reimagining how we process 20+ content types across our enterprise, helping us achieve our ambitious goal of consolidating 5,300+ workflows into fewer than 500 AI-orchestrated processes by 2026.
This is a unique opportunity to shape the future of content operations at one of the world's leading providers of trusted information and intelligent technology solutions.

About the Role

In this opportunity as AI Content Strategy Lead, you will do:

Strategic Vision & Roadmap Development

• Design and execute comprehensive AI transformation strategies for content operations, moving from use case-driven approaches to parallel re-imagination of core workflows
• Develop business cases and ROI frameworks for AI initiatives across the content lifecycle
• Partner with executive leadership to align AI content strategy with enterprise objectives and drive measurable business outcomes

AI-Driven Content Transformation

• Lead the reimagination of legacy content workflows through agentic AI and intelligent orchestration
• Collaborate with cross-functional teams to identify high-impact opportunities for AI adoption across 1,700+ content specialists
• Design and implement frameworks for evaluating, piloting, and scaling AI solutions in production content environments

Team Leadership & Capability Building

• Build and mentor a team of Business Analysts, AI specialists, workflow architects, and transformation leads using hub-and-spoke operating models
• Drive change management initiatives to accelerate AI tool adoption, targeting 100% internal utilization
• Foster a culture of innovation and continuous learning around AI technologies and best practices

Performance Management & Insights

• Establish KPIs and metrics frameworks to measure AI transformation impact
• Develop executive reporting and communication strategies to showcase progress and outcomes
• Create data-driven insights to inform strategic decisions and resource allocation

About You

You're a fit for the role of AI Content Strategy Lead if your background includes:

Required Qualifications

• Experience in content operations, digital transformation, or AI strategy roles
• Proven track record leading large-scale transformation initiatives with measurable business impact
• Deep understanding of AI/ML technologies, particularly generative AI, LLMs, and intelligent automation platforms
• Experience managing cross-functional teams and driving change across complex, global organizations
• Strong business acumen with ability to develop compelling business cases and ROI models
• Excellent executive communication skills with ability to influence senior stakeholders

Preferred Qualifications

• MBA or advanced degree in relevant field
• Experience in legal, tax, news, or regulatory content domains
• Background in consulting or enterprise transformation programs
• Familiarity with Agile/SAFe methodologies
• Experience with workflow optimization and process re-engineering

Technical Competencies

• Understanding of content management systems and enterprise content architectures
• Knowledge of AI orchestration platforms and automation tools
• Data analytics and visualization capabilities
• Project/program management expertise (PMP, PRINCE2, or equivalent a plus)

What Makes You Stand Out

• Entrepreneurial mindset with ability to operate ambiguously and drive innovation
• Systems thinking approach to solving complex operational challenges
• Passion for leveraging technology to transform how work gets done
• Collaborative leadership style with proven ability to build high-performing teams
• Results-oriented with bias toward action and continuous improvement

Why Thomson Reuters

• Shape the future of AI-powered content operations at global scale
• Work with cutting-edge AI technologies and world-class talent
• Lead transformative initiatives with direct impact on enterprise strategy
• Competitive compensation and comprehensive benefits
• Professional development opportunities and leadership pathways
• Hybrid work environment with modern Dallas/Frisco office

Our Commitment

Thomson Reuters is committed to building diverse and inclusive teams. We welcome applications from all qualified candidates regardless of background, and we provide accommodations throughout our recruitment process.

#LI-DS4

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.