Overview
Skills
Job Details
Summary:
This is a newly established department dedicated to optimizing and managing software assets across the organization. The Software Asset Management Analyst will play a key role in developing and maintaining an inventory framework for tens of thousands of software applications, ensuring compliance, efficiency, and security.
Operational Support:
- Maintain software inventory and license records using systems like ServiceNow, Flexera, or similar SAM tools.
- Track software lifecycle from request to retirement, ensuring alignment with organizational policies.
- Assist with onboarding, renewal, and offboarding processes for licensed software.
Software Request & Approval Workflow:
- Coordinate intake, routing, and documentation of software requests.
- Ensure completion of necessary reviews (e.g., security, architecture, EULA/legal).
-Monitor SLAs and follow up with request approvers and reviewers.
Compliance & Governance:
- Support audits and license compliance checks.
- Identify and help remediate unauthorized or unlicensed software in the environment.
- Work with governance teams to enforce policies and flag violations.
Reporting & Analytics:
- Generate reports on software usage, license allocation, compliance status, and cost-saving opportunities.
- Provide data-driven insights to support renewals, vendor negotiations, and optimization efforts.
Collaboration & Communication:
- Liaise between IT, security, procurement, legal, and end-user departments.
-Provide support and training to end-users on software request processes and compliance requirements.
Qualifications:
- 4+ years of experience in software asset management, IT operations, or business analysis.
- 3+ years of experience with ITSM tools (e.g., ServiceNow), SAM tools (e.g., Flexera, Tanium), and asset lifecycle processes.
- Strong analytical skills with a keen attention to detail.
- Ability to manage multiple tasks and work collaboratively across teams.
- Excellent communication and documentation skills.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The hourly range for this remote role is $54.00 - $57.00/hour.
This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.