Overview
On Site
$20 - $30
Contract - W2
Contract - 6 Month(s)
Skills
Help desk
Call Center
Network troubleshooting
Job Details
Job Title: Helpdesk Support
Location: Montpelier, VT (On-Site)
Duration: 6+ months with possible extension
Job Description:
Requirements:
- Considerable Help desk/ Call Center experience
- Advanced PC and network troubleshooting skills
- Knowledge of interfaces
- Thorough knowledge of help desk software and procedures
- Able to troubleshoot, analyze issues, recommend effective solutions without direction.
- Working knowledge of training principles and practices
- Knowledge of the principles and practices of public relations
- Strong ability to exercise independent judgment and discretion in the interpretation and application of federal, state, and departmental policies, rules, and regulations
- Strong ability to communicate effectively, both orally and in writing
- Strong ability to establish and maintain effective working relationships
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.