SolarWinds Engineer (UNITED STATES CITIZEN; MINIMALLY REQUIRES SECRET (UPGRADEABLE TO TOP SECRET) CLEARANCE; ONSITE: FRANCONIA/SPRINGFIELD, VA AREA)

UNITED STATES CITIZEN

REQUIRES TOP SECRET CLEARANCE; WILL CONSIDER A PERSON WITH A SECRET CLEARANCE BUT WILL NEED TO UPGRADE TO TOP SECRET.

ONSITE - Franconia/Springfield, VA Area

Salary is dependent upon the candidates' skills, experience, certifications and education as it pertains to this specific position

Salary Range: 120-148k/yr.
High end of the salary range is considered for those who exceed Required Qualifications

Soft Tech offers competitive BENEFITS in the areas of: Medical, Dental, Vision, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND Paid Holidays

Soft Tech Consulting is seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of network and server infrastructure.

RESPONSIBILITIES

Installation/Upgrade/Testing

• Support SolarWinds installations, upgrades, and testing of multiple tier, multiple server SolarWinds platform including:

• At least twice-yearly platform upgrades
• Apply critical security vulnerability patches as needed

• Provide SolarWinds expertise at all levels of installations, upgrades, and testing
• Support Installation and testing at all remote sites to include:
• Troubleshoot any installation or upgrade problems
• Configuration as needed
• Document and provide Lessons Learned if applicable

Application Growth and Development

• Create custom dashboard for remote and domestic users and groups including:
  • Groupings based on custom properties
  • Dynamic custom property-based dashboards that can display based on AD group membership
• Adding components as needed including the following:
  • Additional web front end servers
  • Additional polling engines

Operations Support

Track and monitor all SolarWinds installations using web console including the following panels, Windows, Virtualization, Network, Agents, SNMP, ICMP, and polling

• Address and resolve submitted support tickets for SolarWinds
• Provide the help desk initial troubleshooting steps to determine type of ticket needed
• Handle day to day checks and monitoring
• Network Performance Monitoring
• Detect, report, diagnose, and resolve performance issues.
• Support Virtual Infrastructure Monitoring to include the following virtual devices.:
• ESXi and ESX Server version 6.7 or later
• VMware vSphere version 6.7 or later
• Server and Application Monitoring
• Monitor servers and applications
• Login Credential Monitoring for Windows and VMware Servers
• Review logs
• SQL Server database monitoring and tuning
• Provide cross-training of basic SolarWinds administrative tasks to junior team members as needed
• Provide weekly and monthly report metrics and dashboards
• Highlight any emergency concerns as soon as they are identified, provide Risk information and mitigation if identified.
• Areas of support include the following locations:

1. VA-1
2. ESOC-W
3. WHA - Western Hemisphere Affairs
4. EUR - European and Eurasian Affairs
5. AF - African Affairs
6. NEA - European and Eurasian Affairs
7. EAP - East Asian and Pacific Affairs
8. SCA - South and Central Asian Affairs

QUALIFICATIONS

• At least seven (7) years’ experience working in a large complex environment (> 4K infrastructure components and applications).
• Bachelor's Degree from an accredited college or university in Computer Science or related field required, equivalent years of experience will be considered in lieu of degree
• Must have an understanding in the administration, support, configuration, and operation of the following:
  • Routers, switches
  • Wireless (Cisco WLC)
  • Firewalls (VPN, remote access)
  • Cisco Call manager (CUCM)
  • Cisco Netflow configuration
  • Storage (Brocade, Netapp, Commvault ,DXI)
  • Server (Windows, Nix)
  • Applications (AD, DHCP, DNS, SaaS, PaaS)
  • Databases (SQL, DB2, Oracle)
  • Web (IIS, Websphere)
  • Email (Exchange, OWA)
  • VMware, Hyper-V
  • Pingdom Web monitoring (CSS, HTML, synthetic transactions)
• Competent understanding of mixed-technology solutions
• Act as part of a structured operations team in support of resolving technical issues
• Availability to troubleshoot and resolve issues during off-work hours and/or extended hours when outages or projects required
• Mentoring Skills: Proven ability to provide technical leadership and mentoring
• Organizational Skills (ability to organize large amounts of data in a logical manner)
• Excellent Troubleshooting Skills.
• Strong communication skills are required
• Excellent documentation skills are required
• Ability to convey technical concepts to non-technical executives and managers
• Work is performed in a fast-paced Information Technology environment

ABOUT US

Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer.