Overview
Skills
Job Details
We have Contract role Help Desk Level (W2 Only)- REMOTE for our client at Pleasanton CA. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Help Desk Level (W2 Only) - REMOTE - Pleasanton CA
Location : FULLY REMOTE - Pleasanton CA 94588
Project Duration : This is a 12-months contract with potential to extend highly likely
Pay Rate : $35.00/hr. on W2
Hours : 9:00 AM to 4:00 PM PST
Job Description
o 4 year degree or 4 years direct experience in IT
List any preferred requirements that would stand out on a resume:
o Knowledge of Atlas Sian Products specifically JSM
o Experience working with Managers high level of communication skills
o Experience working extremely closely with an IT team
o Vendor/Tool AI Validation with Abbott corporate and anything Air table.
List Top Skills you are looking for:
o Experience writing tools for and using API s ~ We have an occasional need to work with various API s in the software/tools we manage. While we do have a resource for this in a separate department, it would be a nice-to-have if we found someone that had experience with working with APIs here.
o Atlas Sian Knowledge/Experience
o SharePoint Admin background
o Vendor Management
o Vendor/Tool AI Validation with Abbott corporate and anything Air table.
Years of experience required:
o 4
Required education level/certifications:
o 4 year degree in IT related field
Daily tasks/duties and department interactions:
o Task widely vary from processing Jira Requests to meeting with ADC Managers to discuss Vendor Onboarding. Very wide variety of tasks. The individual will be working very closely with the other App Ops team members/employees
Description of work environment/department:
o Remote workers. Most communication is done via Slack and Teams with some email.
In addition to what manager has listed, on Supplier Call manager explained more:
Looking for 4 different types of profiles from candidates.
All types will need a 4 year degree in IT related field with 2 years of experience in specific area of experience. If does not have a 4 year degree, must have AT LEAST 4 years of direct experience in specific area. Manager prefers Experience over degree. Manager was asked about an Associate s degree with 15= years of related experience and manager is open to that. Certifications are good!!!
100% REMOTE but does not need to be specific to any particular time zone so 9 am to 5 pm workers time zone.
Manager is NOT interested in candidates who have or had many short-term positions.
Manager said if have medical device or regulated good but NOT required.
1. Atlassian exp. must have Jira service management experience. Jira, Confluence and Bit Bucket are all parts of Atlassian. Day to day, Abbott has over 1300 SW/HW developers who submit 50 to 100 requests a day to add tools etc. for several products. This is a hands-on position and looking for someone with Admin experience in Atlassian.
2. SharePoint exp. Must be an Admin of SharePoint. 2 years experience as Admin is good.
3. Managing Vendors ~ Candidates who have worked in a quality or quality control environment as this will require strong attention to detail, great communication with all levels of Leadership and will be handling both the onboarding and off boarding of vendors (not procurement).
4. Special Operatives Group ~ Experience writing tools for and using API s. Heavy technical background in API. Will be writing, building, interfacing programs. In software tools, Abbott manages.
5. New Stuff - Vendor/Tool AI Validation with Abbott corporate and anything Air table.