Overview
On Site
$60 - $70
Contract - W2
100% Travel
Skills
Cisco
Cisco Unity
CiscoUnityConnection(CUC)
CiscoUnifiedCommunicationsManager(CUCM)
CiscoUnifiedContactCenterExpress(UCCX)
Design
Documentation
Telephony
Routing
Systems Design
Job Details
| Senior Systems Engineer | ||||
| Job Location | Lansing, MI, USA | Covered | No | |
| Employment Type | Temporary | |||
| Estimated Duration (In Months) | 13 | Work Model | Hybrid | |
| Must have Skills/Attributes | Cisco, CUCM, Design, Documentation, Engineering, Technical Support, Telephony |
Top Skills & Years of Experience:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connections (CUC): 5+ years
***Only qualified Senior Systems Engineer candidates located near the Lansing, MI area to be considered due to the position requiring an onsite presence***
Required Skills:
Cisco Unified Contact Center Express (UCCX) (5+ years)
Cisco Unified Communications Manager (CUCM) (5+ years)
Cisco Unity Connections (CUC) (5+ years)
Clear and concise written and verbal communication is crucial to success and productivity in this role.
Client is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design, and service design package documentation for the Cisco Unified Contact Center Express (UCCX).
Job Responsibilities:
Enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource
This resource will provide Level 2 and 3 technical support training and knowledge transfer to the Telephony Services staff
This resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC)
Interview Process:
This is a Virtual Interview via MS Teams video
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.