IVR Developer with some testing exp

  • Posted 22 hours ago | Updated 22 hours ago

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 1 Year(s)

Skills

Debugging
Acceptance Testing
Interactive Voice Response
JavaScript
Python
Quality Assurance
Amazon Web Services
Cisco UCCE
Collaboration
Database
Genesys
Java
Scripting
Speech Recognition
Systems Architecture
Test Plans
Testing
Twilio
User Experience
VoiceXML

Job Details

Hi,

This is Sandeep from Radient.AI and please find the job description below which suits your profile and let us know your interest for this position

PP Num (Except USC) & LinkedIn Mandatory For Submission

Job Title: IVR Developer with some testing exp

Client:

Implementation:

Duration: 6-12+ Months

Experience level: 12+ Experience

Location: USA (Remote)

  • Design and develop IVR call flows using platforms such as Genesys, Avaya, Cisco UCCE, Twilio, or Amazon Connect.
  • Integrate IVR systems with backend databases, CRMs, and APIs.
  • Develop scripts in languages such as VXML, JavaScript, Python, or Java.
  • Test and debug call flows to ensure performance and user experience.
  • Monitor IVR system performance and logs; optimize for reliability and efficiency.
  • Work with speech recognition (ASR) and text-to-speech (TTS) technologies.
  • Document code, call flows, and system architecture.
  • Collaborate with QA teams for test planning and UAT.

Thanks & Regards,

Sandeep Siliveru,

Lead Recruiter

Radient.AI

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