Access Control Technician

Job Description:
The Access Control/Security Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. The pay rate is determined by the candidate's experience and relevant certifications.
Responsibilities:

• Travel to commercial client sites to service, repair, troubleshot and detect access control equipment and IP based video security systems. Including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems).
• Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code.
• Apply all necessary documentation for tracking of service related issues.
• Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices.
• Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications.
• Establish and maintain effective working relationships with both internal and external customers.
• Provide phone and on-line remote diagnostic support.
• Drive to commercial client sites to perform service.
• Perform other duties as assigned by Operations Management.

Requirements:

• High School Degree, Vocational School or equivalent required.
• 2+ years of field experience.
• Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI.
• Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or the ability to hold license once hired.
• Understanding of Windows operating systems and overall IT network topology.
• Ability to meet deadlines and work in a fast based environment with minimum direction.
• Good communication skills for effective interaction with internal & external customers.
• Available for scheduled "on-call" duties to respond to emergency service calls.
• Strong troubleshooting skills, mechanical and electronics aptitude.
• Capable of lifting up to 50lbs and work on ladder heights of up to 16'.
• Be able to work independently and as a member of a team.
• Good verbal and written communication skills.
• Positive attitude and "team player" mentality.

Top Skills:
security, install, access control, troubleshooting, installation, alarms, cat6, customer service
Experience Level:
Intermediate to Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Apex,NC.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.