Director, IT Market Strategy & Consulting

Technical Summary:

The Care Delivery Technology Services (CDTS)Market IT Strategy & Consulting team is the front doorfor KPIT products and services delivered to the Northern California market (NCAL). The CDTS Market IT Consulting team worksas trusted strategic advisors and business partner to Kaiser Foundation Hospital/Health Plan (KFH/HP) and The Permanente Medical Group (TPMG) market, service area, and enterprise leaders. Additionally, this organization serves as a pivotal link, synthesizing care delivery and health plan insights between the markets and technology product portfolios to inform CDTS' strategy and drive tangible business value.The Director, IT Market Strategy & Consulting (NCAL) reports to the Executive Director, CDTS Market Strategy & Consulting andserves as the strategic partner andthe primary point of engagement for IT Consulting services with market KFH/HP and TPMG leadership for NCAL. This leader willwork with market business partners in NCAL to align product roadmaps with the market strategic initiatives and operational priorities in alignment with enterprise strategies.

Job Summary:

This management level position is primarily responsible for directing project teams and managing technical direction across technical solutions and IT systems.

Essential Responsibilities:

• Oversees the operation of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts, and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; ensuring matrixed resources are fulfilling service or performance requirements across reporting lines; and ensuring products and/or services meet customer requirements and expectations, while aligning with organizational strategies.
• Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.
• Oversees the development of requirements, for process or system solutions spanning multiple business domains by consulting with stakeholders and directing IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
• Directs the management of business requirements to meet business, functional, and non-functional requirements (for example, SMART).
• Assesses the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
• Oversees and takes accountability for the solution design process by ensuring solutions are aligned with business strategies, operational work flow, established budgets, and vendor service level agreements.
• Oversees the implementation of and adherence to standardized tools, templates, and processes to support continuous process improvement across business domains.
• Communicates lessons learned and feedback to consulting teams, senior leadership, and the larger IT consulting community.
• Empowers IT consultant teams to identify sustainable best practices which align with the strategic and tactical goals of cross-functional business units.
• Oversees partnerships between IT consultants, Program/Project Managers, and other IT planning leaders to drive workforce planning efforts.
• Determines if the necessary skills and knowledge required to meet ongoing and changing business demands exists across business or technical domains, and ensures skill and knowledge gaps are closed through talent development and outsourcing as appropriate.
• Approves and directs additional staff augmentation through managed service agreements as needed.
• Develops the functional model for managing capacity and demand for IT Consultant resources across business functions.
• Oversees budgets and capital planning across departments and annual business cycle levels.

Minimum Qualifications:

• Minimum three (3) years supervisory experience.
• Minimum two (2) years managing operating budgets and/or project financials.
• Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum eight (8) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Additional Requirements:

Preferred Qualifications:

• Five (5) years experience working for a health care organization
• Five (5) years experience working for an IT organization

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee
Job Level: Director/Senior Director
Department: KPIT ADMIN - STRAT&BUS ENABLEMENT - 9601
Pay Range: $189700 - $245410 / year
Travel: No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.