Overview
On Site
USD 25.00 - 28.00 per hour
Full Time
Skills
Remote Support
Hardware Installation
SSO
Testing
Printing
Scripting
Communication
Documentation
Management
Technical Training
Computer Hardware
Windows Client
Technical Support
Microsoft Office
Printers
Customer Facing
Epic
Health Care
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
Core Responsibilities
Assist in hardware setup, imaging, and basic workstation configuration for Epic-related devices.
Support on-site validation activities alongside specialists to ensure devices are Epic-ready.
Conduct basic workstation checks (connectivity, login, printing, single sign-on).
Help update and maintain the Epic master hardware spreadsheet under direction.
Assist with the configuration and testing of Epic Workstation (LWS) and Print Records (EPR) following documented procedures.
Perform initial troubleshooting for workstation or printing issues and escalate unresolved issues appropriately.
Participate in Epic go-live events to assist with device setup and end-user support.
Shadow other team members on site assessments, validations, and Epic print queue management.
Learn to use internal scripts and tools for validation, kiosk setup, and printer configuration.
Expected Skills / Experience
Excellent communication and documentation skills.
Eagerness to learn Epic environment structure and endpoint management concepts.
Typically 2-4 years of IT support experience or equivalent technical training.
Skills
Desktop, Deployment, Troubleshooting, Hardware, Windows, Customer service, Technical support, Imaging, Office 365, Printers, O365, epic
Top Skills Details
Desktop,Deployment,Troubleshooting,Hardware,Windows,Customer service,Technical support,Imaging,Office 365,Printers,O365,epic
Additional Skills & Qualifications
This candidate will be fully on site, in a customer facing role. Someone with a great personality, go getter mindset, and looking to grow is an ideal fit. Epic and healthcare experience is not a must, but is great to have.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New York,NY.
Application Deadline
This position is anticipated to close on Nov 10, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Core Responsibilities
Assist in hardware setup, imaging, and basic workstation configuration for Epic-related devices.
Support on-site validation activities alongside specialists to ensure devices are Epic-ready.
Conduct basic workstation checks (connectivity, login, printing, single sign-on).
Help update and maintain the Epic master hardware spreadsheet under direction.
Assist with the configuration and testing of Epic Workstation (LWS) and Print Records (EPR) following documented procedures.
Perform initial troubleshooting for workstation or printing issues and escalate unresolved issues appropriately.
Participate in Epic go-live events to assist with device setup and end-user support.
Shadow other team members on site assessments, validations, and Epic print queue management.
Learn to use internal scripts and tools for validation, kiosk setup, and printer configuration.
Expected Skills / Experience
Excellent communication and documentation skills.
Eagerness to learn Epic environment structure and endpoint management concepts.
Typically 2-4 years of IT support experience or equivalent technical training.
Skills
Desktop, Deployment, Troubleshooting, Hardware, Windows, Customer service, Technical support, Imaging, Office 365, Printers, O365, epic
Top Skills Details
Desktop,Deployment,Troubleshooting,Hardware,Windows,Customer service,Technical support,Imaging,Office 365,Printers,O365,epic
Additional Skills & Qualifications
This candidate will be fully on site, in a customer facing role. Someone with a great personality, go getter mindset, and looking to grow is an ideal fit. Epic and healthcare experience is not a must, but is great to have.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New York,NY.
Application Deadline
This position is anticipated to close on Nov 10, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.