Overview
Skills
Job Details
seeking an experienced M365 Support Engineer to join the Applications Operations Group. This role focuses on SharePoint Online and Power Platform support, with a strong emphasis on leading migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams. The candidate will also be responsible for maintaining enterprise-level documentation for business-critical applications.
Provide hands-on support and troubleshooting for SharePoint Online and Power Platform solutions (Power Apps, Power Automate, Dataverse).
Lead and execute migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams.
Develop and maintain migration runbooks, SOPs, technical documentation, and user guides.
Collaborate with internal IT teams, vendors, and business stakeholders to deliver scalable M365 solutions.
Troubleshoot and resolve migration, integration, security, and performance issues in a timely manner.
Ensure adherence to enterprise governance, security, and compliance standards.
SharePoint & Migration
6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online.
Proven experience leading large-scale SharePoint migrations.
Hands-on experience with migration tools such as ShareGate or Microsoft Migration Tool.
Strong knowledge of:
Site collections and permissions
Metadata, taxonomy, and content types
Retention policies and governance
Ability to resolve common migration issues such as permissions conflicts, metadata mapping, and broken workflows.