Overview
On Site
$25 - $30 hr
Contract - Independent
Contract - W2
Contract - 5+ mo(s)
Skills
Business Intelligence
Ad Hoc Reporting
Streaming
Voice Of The Customer
Supply Chain Management
Customer Service
Business-to-business
Writing
English
Korean
Technical Support
Marketing
Master Data Management
Data Management
Network
KPI
Research and Development
Data Science
Electrical Engineering
Computer Science
Computer Engineering
Data Analysis
Six Sigma
Process Modeling
Process Management
Business Process Management
ISO/IEC 20000
ITIL
CMMI
Presentations
Wireless Communication
Mobile Testing
LTE
Android
Analytical Skill
Statistical Models
Machine Learning (ML)
Predictive Analytics
Root Cause Analysis
Process Mapping
Supervision
Problem Solving
Conflict Resolution
Management
Insurance
Law
Communication
Messaging
Elasticsearch
Sourcing
Artificial Intelligence
Decision-making
Purchasing
Job Details
Payrate: $25.00 - $30.00/hr.
Responsibilities:
Qualification:
Desired Skills:
Pay Transparency: The typical base pay for this role across the U.S. is: $25.00 - $30.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying STOP to messages or by contacting .
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our .
#AditiConsulting
# 25 - 23831
Responsibilities:
- Mobile Quality Issue Specialist
- Collect and analyze data from various sources to provide business intelligence support and supporting areas by means of both repeatable and ad hoc reporting delivery reports (charts, graphs, tables, etc)
- Analyzes performance of process activities, identifies problem areas, and presents findings in clear, concise charts, graphs, tables, or summaries
- Responsible to tackle mobile quality issues from various streams including data from Carrier, VOC, Supply Chain, Customer Care, B2B and Network Performance.
- Mainly deal with issues after mobile product is launched in the market
- Language Requirement Proficiency speaking and writing in both English and Korean is required
- Essential Duties & Responsibilities Provide technical support for the client carriers' marketing and engineering personnel on issues reported from market.
- Managing master data, including creation, updates, and deletion.
- Data management, Create Trends, Reports etc
- Track, collect and analyze network KPI and other quality data in case of major issue is reported
- Perform stationary and field test of issue reproduction
- Communicate with internal R&D, carriers, and customers for the market issue reported and follow up
Qualification:
- Bachelor's degree in Engineering, preferably in Data science, Electrical, Computer Science, Computer Engineering, or equivalent level of work experience
- Bachelor's degree in Engineering, preferably in Data science, Electrical, Computer Science, Computer Engineering, or equivalent level of work experience
- Minimum 1-3 years of experience in wireless industry preferred in Mobile QA or Mobile testing
- Proven experience as a Data Analyst or in a similar role
- Strong knowledge of data analysis tools and techniques
- Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI.
- Excellent written, presentation, and verbal communication skills.
- Minimum 1-3 years of experience in wireless industry preferred in Mobile QA or Mobile testing
- Familiar with LTE and IMS/VoLTE Protocol
- Knowledge of Android infrastructure
- Strong analytical and problem-solving skills, with the ability to extract actionable insights from complex datasets. Experience with statistical modeling, machine learning, or predictive analytics is a plus.
- Ability to perform root cause analysis, decision analysis and establish process mapping is a plus
Desired Skills:
- Ability to handle multiple tasks simultaneously
- Ability to work in a fast paced environment with minimal supervision
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Pay Transparency: The typical base pay for this role across the U.S. is: $25.00 - $30.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying STOP to messages or by contacting .
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our .
#AditiConsulting
# 25 - 23831
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.