Overview
Skills
Job Details
Job Description:
Evergreen Deployment Technician: This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.
Specifics tasks include but are not limited to:
- transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),
- imaging computers with Windows 11 utilizing SCCM,
- scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).
- The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected.
- Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.
- Technicians will be traveling to various county buildings in county vehicle driven by full time employee.
Skill/Experience Description | Required/Desired | Amount of Experience | Candidate Experience |
Experience with larger scale deployments (1000/year or similar) | Required | 2 Years |
|
Experience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly) | Required | 2 Years |
|
Experience imaging computers with Windows 11 utilizing SCCM | Required | 2 Years |
|
Experience scheduling computer replacements with end users through ServiceNow | Required | 2 Years |
|
Experience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow) | Required | 2 Years |
|
Experience with ServiceNow & HAM Pro | Highly desired |
|
|
Experience with Apple iPhone deployment | Highly desired |
|
|