Training Specialist

Responsibilities:

• The Training Specialist will lead the development and delivery of a comprehensive training initiative, aligning with organizational change management practices.
• The role requires strong technical knowledge of adult education principles, training curriculum design, e-learning tools, and stakeholder engagement.

Technical:

• Lead and conduct training needs assessments, identifying the requirements of all end-users.
• XXgn a comprehensive curriculum, including all necessary training resources.
• Provide project management expertise to support alignment with overall project timelines.
• Develop training materials such as guides, facilitation content, and online learning modules.
• Evaluate training initiatives to identify required support for continuous learning.
• Utilize e-learning authoring tools effectively.

• CollaboXX with subject matter experts, project teams, and stakeholder groups to identify training needs and curriculum requirements.
• Provide leadership based on adult education theories and practices.
• Liaise with development and Quality Assurance teams, including third-party vendors and ministry stakeholders.
• Communicate complex information effectively to both technical and non-technical audiences.
• Participate in quality assurance testing and review processes.
• Facilitate or support classroom training sessions (in-person or virtual).
• Candidateage and escalate issues effectively and provide clear analysis for problem resolution.

• Knowledge of adult education theories, principles, and practices.
• Experience facilitating adult learning programs using various delivery methods.
• Proven experience leading training needs assessments and designing training curricula.
• Skilled in developing training materials including online modules and support content.
• Experience conducting evaluations of training initiatives to support ongoing learning.
• Proficiency in project management methodologies for training program implementation.
• Experience with e-learning tools, learning management systems, and Microsoft Office.

• Strong leadership and stakeholder management skills.
• Analytical, problem-solving, and decision-making capabilities.
• Excellent interpersonal, verbal, and written communication skills.
• Proven troubleshooting and issue resolution experience.
• Effective consulting and facilitation skills with the ability to negotiate and build rapport.
• Exceptional customer service orientation with diplomacy and tact.
• Detail-oriented, motivated team player with the ability to multitask and meet tight deadlines.