Overview
Remote
On Site
Hybrid
$79 - $85 hr
Contract - W2
Contract - Independent
Contract - 7+ mo(s)
Skills
GENESYS CLOUD CX3
GENESYS CLOUD
GENESYS
IVR
CLOUD CX3
CX3
AI/ML
NLU
NLP
BOT FLOWS
GCX-GCP
GCX-GCD
GCX-AI-GPE
Job Details
Payrate: $79.00 - $85.00/hr.
Responsibilities:
Qualifications:
Pay Transparency: The typical base pay for this role across the U.S. is: $79.00 - $85.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Responsibilities:
- Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company s or a third-party s hardware/software products and/or processes and methodologies
- Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure
- Identifies additional product/services sales opportunities in customer organization
- Assists the sales organization and related Practice Areas as technical/industry subject matter experts
- Role requires skills and understanding of the industry best practices and methodologies to tie dissimilar components together into an aggregate system
- Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials
- Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans
- Constructs risk assessments and corresponding remediation plans relative to custom solution proposals
- Participates in the construction of financial models that align with custom solution proposals
- Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution
- Supports deal negotiation and closure to include transition support to service delivery
- Serves as a services subject matter expert to both internal and external customers
- Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables
- Participates in applicable win-loss reviews and incorporates learnings into future solutions
Qualifications:
- Leads or participates in customer presentations at the senior leadership/executive level Leads or participants in setting strategic direction and core processes for the group
- Makes a significant contribution to the sales pursuit strategy
- Regularly mentors and reviews work of less experienced team members
- Drives material changes in the company s delivery capability
- Leads a team of solutions architects and other relevant SME s in the design of the largest, most complex and strategic services solutions
- Involved in international sales opportunities
- Leads the most complex and the largest technical consulting projects
- Consults with customers and company executives to formulate enterprise-wide business and information technology product and service strategies
- Implements overall architecture for products, services and technologies
- Evaluates, reviews, and approves enterprise-wide total systems solutions designs
- Viewed as technical thought leader in one or more technologies
- Leads research, discovery, planning, and implementation efforts to improve business processes
- Leads the Solution Architecture Review for projects, applications, and infrastructure
Pay Transparency: The typical base pay for this role across the U.S. is: $79.00 - $85.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.