Overview
Skills
Job Details
Role: Agentic AI Developer
Client: Verizon
Location: Irving, TX (Hybrid 3 days onsite required)
Type: Contract / Full-Time
Bill Rate: Open/DOE
Interview Process:
Round 1: 2 coding questions + scenario-based questions
Round 2: Deep dive into Agentic AI / Generative AI with scenario-based discussion
Job Description:
We are seeking a highly skilled Agentic AI Developer to join Verizon s innovation team focused on resolving trade-in failure issues through autonomous, intelligent systems. The ideal candidate should have strong experience in Agentic AI architecture, Generative AI, and intelligent automation. Telecom domain knowledge and trade failure remediation are a strong plus.
You will be responsible for building a bot agent that detects and resolves trade-in transaction failures (IMEI mismatches, valuation errors, credit application failures) in real-time, integrating with various backend systems and providing proactive support to store reps.
Key Responsibilities:
Develop intelligent agentic AI solutions to monitor and resolve trade-in transaction failures
Build hooks into trade-in and valuation systems for real-time detection
Auto-generate support tickets and trigger resolution workflows
Analyze failure trends and identify high-impact areas
Collaborate with GenAI, backend, and telecom systems teams
Implement scenario-based decision making for agent behavior
Ensure performance, security, and reliability of AI solutions
Required Skills:
5+ years in software development or AI/ML engineering
Strong experience with Agentic AI architecture and autonomous agents
Hands-on with Generative AI, LangChain, OpenAI APIs, LLMs
Proficient in Python, FastAPI, or Node.js
Experience with event-driven architecture and real-time error detection
Integration experience with REST APIs, Kafka, Databases (SQL/NoSQL)
Familiarity with ticketing and CRM systems (e.g., ServiceNow, Salesforce)
Strong debugging and logging techniques
Excellent communication and problem-solving skills
Nice to Have:
Telecom background or experience with IMEI/Device Trade-in workflows
Experience with valuation engines, credit sync, or billing systems
Familiarity with cloud platforms (AWS, Azure) and containerization (Docker/Kubernetes)
Experience building observability pipelines and self-healing agents