Overview
On Site
USD 30.00 - 38.00 per hour
Full Time
Skills
Onboarding
Security Engineering
IT Operations
Workflow
Confluence
Collaboration
Documentation
Atlassian
Master Data Management
Mobile Device Management
Technical Support
Help Desk
Remote Support
Startups
MSP
Communication
Slack
OS X
Microsoft Windows
JIRA
SaaS
System Administration
Computer Science
Taxes
Life Insurance
Palo Alto
Business Transformation
Law
Job Details
Description
Provide technical support to employees and contractors
Help with onboarding and offboarding tasks
Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows.
Assist with ticket triage and resolution, escalating more complex issues when needed.
Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and Onelogin.
Collaborate with the IT team to improve documentation and support processes
Skills
mdm, jamf, automation tools, google workspace, atlassian, okta, OneLogin
Top Skills Details
mdm,jamf,automation tools
Additional Skills & Qualifications
2-5 years of IT support experience (helpdesk, desktop support, or similar roles) in a fast-paced environment (startup, MSP).
Strong communication and troubleshooting skills, especially in remote environments.
Familiarity with Google Workspace, Slack, Zoom, Onelogin (or similar), and macOS/Windows environments.
Comfortable using ticketing systems like JIRA or similar.
Basic understanding of user access, roles, and SaaS system administration.
Willingness to learn, take initiative, and follow detailed instructions.
College degree in engineering or computer science++
College degree in technical field+
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $30.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Palo Alto,CA.
Application Deadline
This position is anticipated to close on May 8, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Provide technical support to employees and contractors
Help with onboarding and offboarding tasks
Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows.
Assist with ticket triage and resolution, escalating more complex issues when needed.
Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and Onelogin.
Collaborate with the IT team to improve documentation and support processes
Skills
mdm, jamf, automation tools, google workspace, atlassian, okta, OneLogin
Top Skills Details
mdm,jamf,automation tools
Additional Skills & Qualifications
2-5 years of IT support experience (helpdesk, desktop support, or similar roles) in a fast-paced environment (startup, MSP).
Strong communication and troubleshooting skills, especially in remote environments.
Familiarity with Google Workspace, Slack, Zoom, Onelogin (or similar), and macOS/Windows environments.
Comfortable using ticketing systems like JIRA or similar.
Basic understanding of user access, roles, and SaaS system administration.
Willingness to learn, take initiative, and follow detailed instructions.
College degree in engineering or computer science++
College degree in technical field+
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $30.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Palo Alto,CA.
Application Deadline
This position is anticipated to close on May 8, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.