Manager, IT Project Managers

Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 15465
Department: Universal Services
Opening Date: 08/19/2025
Closing Date: 9/21/2025 11:59 PM Central
Max Number of Applicants: 100

Position Description
About Harris County and Universal Services:

Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Manager, IT Project Managers to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County's governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.
This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.
Position Overview:

In Harris County Universal Services, the primary purpose of the Manager, IT Project Managers role is to lead and mature the enterprise-wide project management function, ensuring alignment between strategic business objectives and execution. This role oversees project governance, delivery methodologies, resource allocation, and reporting to drive high-quality execution and continuous improvement across the project portfolio.
The Manager, IT Project Managers, will mentor project managers, establish best practices, and provide executive leadership with data-driven insights for informed decision-making.
Job Responsibilities:

• Lead the establishment, implementation, and enhancement of project management frameworks, methodologies (Agile, Waterfall, Hybrid), and governance standards across the organization.
• Manage the project portfolio life cycle, ensuring alignment with strategic goals, timely execution, and optimal use of resources.
• Oversee a team of project managers and analysts, providing coaching, mentorship, performance feedback, and professional development.
• Ensure consistent project planning, execution, monitoring, and reporting using tools such as PPM Pro, MS Project, SharePoint, and other project management platforms.
• Facilitate portfolio-level status reviews, risk and issue escalation, prioritization discussions, and executive steering committee meetings.
• Develop and deliver regular reporting dashboards and insights to senior leadership on project health, resource utilization, ROI, and risk mitigation strategies.
• Collaborate with IT, business leaders, and cross-functional teams to ensure effective resource allocation, change management, and stakeholder engagement.
• Standardize documentation practices, including charters, business cases, project plans, risk registers, and communication plans.
• Oversee vendor and third-party partner relationships to ensure contract compliance, delivery excellence, and alignment with organizational standards.
• Champion continuous improvement initiatives, integrating lessons learned and feedback into PMO practices to increase delivery efficiency and value realization.
• Drive adoption of project management tools and ensure effective use across departments.
• Support organizational readiness for audits, compliance, and policy alignment in collaboration with internal and external stakeholders.

Harris County is an Equal Opportunity Employer
;br> If you need special services or accommodations, please call or email
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements
Education:

• Bachelor's degree in Business Administration, Information Technology, or a related discipline.

Experience:

• 7 years of experience in IT project management
• 7 years proven experience managing enterprise-level portfolios, programs, and cross-functional project teams.

Knowledge, Skills, & Abilities:

• Proven experience managing enterprise-level portfolios, programs, and cross-functional project teams.
• Strong background in both business process improvement and technical project delivery.
• Expertise in project management tools such as PPM Pro, MS Project, JIRA, Confluence, Visio, and Microsoft Office Suite.
• Excellent leadership, communications, and interpersonal skills with the ability to influence at all levels of the organization.
• Deep understanding of project governance, risk management, and budgeting processes.
• Ability to drive change, foster collaboration, and manage competing priorities in a fast-paced environment.
• Experience managing vendor relationships and contracts for professional services or technology implementation.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).

Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
• Open arrest for any criminal offense (Felony or Misdemeanor)
• Family Violence conviction

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences

• Experience standing up or evolving a Project Management function within a mid-to-large enterprise.
• Familiarity with Agile, Scrum, and Hybrid methodologies and tools.
• High emotional intelligence and change management acumen.
• Project Management Professional (PMP) Certification from the Project Management Institute or equivalent is desirable.

General Information
Location:

• 1111 Fannin St., Houston, TX 77002

Work Schedule:

• 8 hours/day

Work Arrangement:

• Hybrid (combination of working onsite and working from home.
• The exact hybrid schedule will be determined with your direct manager).

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01

Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Business Administration
• Information Technology
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04

Which of the following best describes your verifiable experience in IT project management?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than seven (7) years
• Seven (7) years but less than eight (8) years
• Eight (8) years but less than nine (9) years
• Nine (9) years or more
• I do not have this experience

05

Please provide details about your verifiable experience in IT project management.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
06

Which of the following best describes your verifiable proven experience managing enterprise-level portfolios, programs, and cross-functional project teams?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than seven (7) years
• Seven (7) years but less than eight (8) years
• Eight (8) years but less than nine (9) years
• Nine (9) years or more
• I do not have this experience

07

Please provide the dates of employment during which you obtained experience working in managing enterprise-level portfolios, programs, and cross-functional project teams. Provide the month and year that began and ended the experience. Example: "January 2020 - December 2023" If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.
08

Do you have experience standing up or evolving a Project Management function within a mid-to-large enterprise?

• Yes
• No

09

Do you have familiarity with Agile, Scrum, and Hybrid methodologies and tools?

• Yes
• No

10

Do you have a Project Management Professional (PMP) Certification from the Project Management Institute or an equivalent certificate?

• Yes
• No

Required Question