Director, Contract Management - Technology

Job Number 24017274
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY

Marriott International has an opening for Director, Contract Management, Global Technology. As a director, you will lead a team of contract professionals who support the Global Technology Business in developing and executing effective contracting strategies for a technology category. You will also ensure contract compliance and reporting, in alignment with legal requirements and Marriott policies.

You will have the opportunity to work with various technology partners and stakeholders, and to draft, negotiate, and execute complex agreements involving hardware, software, SaaS, consulting, development, cloud computing and outsourcing services. You will also manage the entire contracting lifecycle from RFx/competitive bid process through contract negotiations, execution, dispute resolution, benchmarking analysis, and renewals and terminations. You will leverage your extensive knowledge of commercial contracts, risk management and negotiation skills to deliver optimal outcomes for Marriott.

As a Director, you will also excel in people development and management, and foster a collaborative and inclusive culture within your team and across the organization. You will be part of a team that values innovation, excellence, and client satisfaction.

CANDIDATE PROFILE

Education and Experience

Required:

• 10+ years of complex contract management and sourcing in technology
• Undergraduate degree or equivalent experience/training/certification
• Experience and competence negotiating technology agreements for hardware, software, ASP/SaaS, Cloud, hosting and professional services, including transactions valued at $1mm and above
• Fluency with MS Office technology, including Teams, Word, Excel, PowerPoint.
• 3+ years people manager experience
• Excellent communication and relationship building skills

Preferred:

• 3+ years of complex digital contract negotiation experience
• Legal or JD

CORE WORK ACTIVITIES

People Manager Expectations

• Building and Contributing to Teams - Moves toward the completion of common goals while fostering cohesion and collaboration among team members. Prioritizes the success of the team and fosters a rising tide lifts all boats" culture.
• Delivering through Others- Sets high standards of performance for self and direct reports; trains, provides oversight and delegates appropriately. Motivates team to accomplish goals independently and proactively. Dedicates and prioritizes time to professional/personal development of team.
• Planning and Organizing - Prioritizes work requirements to accomplish goals and ensure work is completed for self and for broader team.

Contract Management

• Manages technology contracts in accordance with Marriott standards, leading contract negotiations (both legal terms and conditions and pricing/commercial terms) and developing negotiation strategies through collaboration with product owners and stakeholders.
• Serves as the subject matter expert for complex technology agreements including but not limited to hardware, software, Software as a Service (SaaS), consulting, development, cloud computing and outsourcing services.
• Leads RFx/competitive bid processes where needed for technology contracts in accordance with Marriott policies.
• Collaborates with key stakeholder groups (including privacy, risk management, finance, security and legal) to ensure process-related activities address company needs.
• Assists in contract interpretation, resolves escalated issues and facilitates dispute resolutions with providers as needed; manages negotiations for amendments, contract interpretations, new services and any other issues requiring contractual resolution.
• Drives contracts and projects on business-driven timelines by motivating others.
• Communicates (written, oral and presentations) effectively at all organizational levels; role will be interfacing senior technology, finance, and operations leadership. For meetings, communication should be effective both for in-person and hybrid/remote meetings and presentations.
• Manages multiple complex contracts, RFPs, RFXs, etc. simultaneously while managing day-to-day contracting workload of self and direct reports.

MANAGEMENT COMPETENCIES

Leadership

• Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes

Managing Execution

• Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization
• Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed

Generating Talent and Organizational Capability

• Developing Others - Plans and supports the development of others' skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future
• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit

Learning and Applying Professional Expertise

• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business
  • Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines
  • IT Systems: Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations
  • IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information and resource planning) and measure project impact

• Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application
• Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities
  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.)
  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues
  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences
  • Reading Comprehension - Understands written sentences and paragraphs in work related documents
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.