Technical Support Analyst

Overview

On Site
Full Time

Skills

Technical Support
Help Desk
Adobe Acrobat
Adobe
Camtasia
Microsoft Power BI
Hardware Installation
Printers
Operating Systems
Microsoft Windows
Laptop
Regulatory Compliance
Microsoft
Product Support
Microsoft SharePoint
DICE

Job Details

Triumph Services is seeking a Technical Support Analyst to join our client on a long-term contract. This position is onsite at the client's office in Richmond, VA.

DAY TO DAY RESPONSIBILITIES

Technical Support on the Help Desk which will involve:

. Software installs and troubleshooting such as Acrobat Adobe, camtasia, Microsoft Power BI
. Hardware setup and troubleshooting (laptops, monitors, printers, phones). Operating system for laptops is Microsoft Windows 11.
. Patching laptops for security compliance.
. Microsoft product support such as Teams, Power Automate, SharePoint.

#Dice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Triumph Services