Technical Support Analyst

Overview

On Site
Full Time

Skills

Microsoft Power BI
Technical Support
Help desk
Hardware installation
Operating systems
Microsoft Windows
Product support
Adobe Acrobat
Adobe
Camtasia
Laptop
Printers
Regulatory Compliance
Microsoft
Microsoft SharePoint
DICE

Job Details

Triumph Services is seeking a Technical Support Analyst to join our client on a long-term contract. This position is onsite at the client's office in Richmond, VA.

DAY TO DAY RESPONSIBILITIES

Technical Support on the Help Desk which will involve:

. Software installs and troubleshooting such as Acrobat Adobe, camtasia, Microsoft Power BI
. Hardware setup and troubleshooting (laptops, monitors, printers, phones). Operating system for laptops is Microsoft Windows 11.
. Patching laptops for security compliance.
. Microsoft product support such as Teams, Power Automate, SharePoint.

#Dice