Infrastructure Platform Support Engineer w/GenAI

Overview

On Site
Accepts corp to corp applications
Contract - 12 month(s)

Skills

Azure
AWS
Infrastructure
Python
Terraform
support
platform
genai

Job Details

Job Title: Infrastructure Platform Support Engineer w/GenAI

Location: Hartford CT or Charlotte, NC (ONSITE)

Duration: 12 +months

Experience: 10 +Years

Job Description:

Infrastructure Platform Support Engineer (Infra / Cloud Exp -AWS/Azure/ Tools & Techniques - Terraform / Python)

GenAI Platform Support Job Summary: As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements, monitor logs and ensure the platform operates smoothly and efficiently.


(Must have):

  • Proven experience on support and maintenance.
  • Experience with database management (SQL, Postgres).
  • Familiarity with cloud platforms (AWS, Azure, Openshift).
  • Familiarity on provisioning Azure/AWS cloud services with Terraform script
  • OpenAI knowledge is required
  • Good knowledge on Shell Scripting/Python
  • Having knowledge on provisioning GEN AI Cloud Services on AWS/Azure will be an advantage
  • Should have experience with troubleshooting services deployed on Kubernetes(EKS)
  • Excellent problem-solving skills and attention to detail.
  • Must have knowledge on DevOps Build/Release pipelines(Jenkins) & understanding the Infrastructure needs
  • Strong communication skills and ability to work collaboratively.

Key Responsibilities:
Assess and enhance the AI platform's data pipeline resilience.
Ensure that AI/ML models are fault-tolerant and scalable.
Identify bottlenecks in model inference and training pipelines.
Optimize model performance for real-time use cases.
Collaborate with the DevOps team on deployment improvements.
Implement automated testing for fault-tolerance scenarios.
Provide technical support for users of the Generative AI platform, troubleshooting issues and answering queries.
Monitor platform performance and implement optimization strategies.
Document processes, issues, and solutions for knowledge sharing and future reference.
Stay up-to-date with industry trends and advancements in generative AI technologies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.