Sales Support Specialist/ Quotation/Order Specialist III

Immediate need for a talented Sales Support Specialist/ Quotation/Order Specialist III. This is a 12+ months contract opportunity with long-term potential and is located in Milwaukee, WI (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-89578

Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.

Key Responsibilities:

• Act as liaison and partner with field sales team to meet commitments and resolve issues
• Assist with funnel management, quote creation, change orders, concessions and non-standard terms requests
• Timely document creation and distribution to sales team to meet customer commitments
• Coordinate workflow closures across all functional teams
• Proactively resolve and escalate issues across functions when necessary
• Collect, consolidate and disseminate information from / to all team members to ensure knowledge sharing and execution for assigned function
• Drive commercial compliance by supporting legal escalation workflow activities. Support any audits necessary including assisting with revenue risk mitigation during quarter close activities.
• Engage in special projects to drive or improve business performance
• Drive continuous improvement on all related processes to ensure standardization and simplification
• Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness

Key Requirements and Technology Experience:

• Key skills; Support Specialist, Salesforce , MICROSOFT OFFICE
• 2 years experience in customer service or field support role.
• Proficient in use of Microsoft Office (specifically Outlook, Excel, Word, PowerPoint) with speed and accuracy.
• Excellent verbal and written communication.
• Ability to work under pressure against tight deadlines, getting work right the first time. High level of telephone and customer care skills.
• Time management skills with the ability to work with accuracy and minimum of supervision.
• Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize to meet aggressive deadlines.
• Ability to problem solve and drive issues to resolution
• 2 years working experience in commercial field
• Working knowledge of SalesForce.com
• Familiarity with Client commercial processes (ITO & OTR)
• Familiarity with Client products and offerings
• Ability to quickly adapt in an environment where priorities change frequently
• Excellent interpersonal, team and influencing skills
• Dependable, reliable, responsible, dedicated, committed

Our client is a leading Manufacturing Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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