Overview
On Site
$18 - $20
Contract - W2
Contract - 12 Month(s)
Skills
Hardware Management
ServiceNow
iPad
Technical Support
Software Configuration
Microsoft Windows
Tablet
Retail
Analytical Skill
Conflict Resolution
Data Centers
CompTIA
Job Details
Job Summary:
We are seeking a skilled Field Support Technician with hands-on experience in retail hardware and IT support. The ideal candidate will be responsible for configuring, installing, and troubleshooting a variety of retail and office devices, ensuring smooth operations across stores, offices, and data centers.
Qualifications:
- 3+ years of experience in PC hardware/software configuration and support.
- 1+ year of experience in retail field support or hardware maintenance.
- Strong analytical and problem-solving abilities.
- Excellent communication and customer service skills.
- Valid driver s license with a clean driving record (no DUI).
Preferred Experience:
- Experience with Windows OS, O365, ServiceNow, iPads/Tablets, and other retail applications.
- Hands-on experience in troubleshooting diverse retail devices and environments.
- Prior work experience in a retail store or field support environment is a plus.
Certifications (Preferred):
- CompTIA A+ (Required)
- CCNA (Preferred)
- Microsoft Certifications such as MCP, MCSE, or MCTS
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