Zero Trust Engineer, Zscaler, Infrastructure Engineering

As an IAM/Zero Trust Engineer, you will play a crucial role in the operational tasks associated with Tesla's global platforms. Working closely with the multiple teams, your responsibilities will involve maintaining and optimizing the Zero-Trust infrastructure, ensuring its availability, and contributing to the overall success of Tesla's cybersecurity initiatives. Open to Austin, Seattle, and Buffalo locations.

Responsibilities

• Collaborate with cross-functional teams to ensure the smooth operation of Tesla's Zero-Trust platforms and aspects related to day to day operations
• Work on user tickets, create user-facing documentation & knowledge collateral, and implement production environment revisions as guided by change management protocols
• Respond to incidents and outages within SLA/OLA timelines, providing detailed postmortem reports
• Develop custom reporting, dashboards, and metrics for enhanced visibility into Zero-Trust services
• Contribute to capacity planning, performance monitoring, and proactive analysis of infrastructure
• Work on preventive maintenance tasks for platform components and document physical/logical solutions, operational tasks, & procedures
• Participate in the analysis of system faults, troubleshoot, and run diagnostic tests
• Provide feedback based on user interactions and identify improvements in policies and implementations
• Engage in 24/7 on-call rotation as required

Requirements

• Experience in operations or deployment roles, with a focus on Zero Trust strategies and enterprise network architectures
• Familiarity with Zero Trust concepts, capabilities, and strategies
• Experience with automation and CI/CD is preferred
• Strong troubleshooting and analytical skills, with the ability to solve complex technical issues
• Previous experience in mission-critical operations, preferably within a 24x7 large-scale global environment
• Effective verbal and written communication skills
• Bachelor's Degree in Computer Science, a related field, or equivalent work experience

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program