Overview
On Site
Depends on Experience
Full Time
Skills
E-Commerce Platform
Retail Platform
shopify
Magento
salesforce Commerce
Job Details
We are looking for a passionate and experienced Senior UI/UX Designer to shape and redesign our e-commerce retail experiences across web and mobile. In this role, you ll contribute to designing and transforming our digital ecommerce stores, combining deep user empathy with strategic business thinking. You ll work closely with product managers, engineers, and marketing teams to craft seamless and engaging customer journeys from product pages to checkout helping drive design and brand alignment across digital touchpoints.
- You excel at uncovering user pain points through research and observation, ensuring every challenge is addressed with thoughtful and practical solutions.
- Own the design process from concept through execution, continuously iterating to achieve elevated and seamless digital experiences.
- Expert in transforming complex workflows into elegant, simple, and intuitive solutions that delight users.
- Demonstrated ability to deliver sleek, modern user interfaces that drive engagement and reflect current UI trends in ecommerce.
- You have deep empathy for users and shaping experiences that make shopping seamless and enjoyable for every customer.
- Passionate advocate for clean, minimalistic design, able to balance business goals with non-intrusive, user-friendly interfaces.
- Strong sense of visual storytelling through UI, using animation, micro-interactions, and subtle motion design to guide users.
- Comfortable prototyping pixel-perfect screens and shaping best-in-class responsive experiences for customers on any device.
- Proven excellence in creating cohesive designs that are both visually stunning and user-centric.
- Champion modern UI principles and the latest patterns in mobile-first and responsive design.
- Set new standards for ecommerce UI that drive retention and satisfaction.
- You have a keen eye for modern, visually compelling UI, and strive to push boundaries with fresh, contemporary design solutions.
- Craft design solutions that are both pixel-perfect and conversion-driven.
Key Responsibilities
- End-to-End Experience Design: Design exceptional and intuitive experiences, across web and mobile platforms, focused on product discovery, shopping, checkout, and post-purchase experiences.
- Supporting feature iterations through an agile, iterative design process, rapidly refining solutions based on user feedback and evolving business needs.
- Conversion Optimization: Apply best practices in e-commerce design to guide customers through the sales funnel, utilizing UX patterns for upselling, cross-selling, and personalized recommendations.
- User Research & Usability Testing: Conduct customer interviews, heatmap analysis, A/B testing, and usability studies to uncover pain points and identify opportunities for increased engagement and sales.
- Design Systems: Create and maintain design systems and reusable component libraries that support merchandising, promotions, seasonal campaigns, and scalability.
- Collaboration: Partner with stakeholders across merchandising, marketing, engineering, and analytics to align design strategies with business goals and KPIs.
- Performance Analysis: Support validation and monitor key e-commerce metrics such as conversion rate, cart abandonment, and average order value to best inform design decisions.
- Accessibility: Ensure all designs are fully responsive, accessible, and compliant with relevant e-commerce regulations.
- Strong portfolio demonstrating end-to-end UX process research, wireframes, user flows, prototypes, and final UI with measurable outcomes (conversion, engagement, etc.).
- Demonstrated expertise in designing within established design systems; experience building or evolving design systems is highly desirable.
- Deep understanding of user-centered design principles, human behavior, and usability standards for large-scale digital products.
- Hands-on experience conducting and interpreting user research, usability testing, A/B testing, and data analytics to inform design decisions.
- Familiarity with web and mobile accessibility standards (e.g., WCAG, ADA) and inclusive design best practices.
- Strong cross-functional collaboration skills
- Exposure to e-commerce platforms (Shopify, Magento, Salesforce Commerce Cloud, etc.) or experience working with cross-sell, up-sell, and personalized merchandising solutions is a plus.
- Working knowledge of HTML, CSS, and/or front-end frameworks is advantageous but not required.
- Experience with retail platforms (e.g., Shopify, Salesforce Commerce Cloud) and integrations.
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