Overview
Skills
Job Details
KINDLY SHARE ONLY LOCAL TO MI RESUMES
Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked.
Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.
Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)
The details of the position are as mentioned below:
Title : Senior Systems Engineer 142538
Location : Lansing, MI
Duration : 12 + Months
Job Type : C
Description :
DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).
Skills :
Required Technology Skill Set:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connection (CUC): 5+ years