Overview
Skills
Job Details
An industry-leading organization specializing in operational optimization is seeking an experienced Salesforce leader to help lead an implimentaion of Salesforce Service Cloud. This role sits at the intersection of technology strategy, program governance, and team development-ideal for someone who thrives on ownership, leadership, and transformation.
The Opportunity
You'll oversee the planning, execution, and delivery of the Salesforce Service Cloud, while managing the roadmap of platform enhancements aligned to strategic goals. You'll build and coach a growing Salesforce team, work cross-functionally with business stakeholders, and own relationships with external partners and vendors.
Key Responsibilities
Lead complex Salesforce initiatives end-to-end
Develop platform strategy, technical roadmaps, and performance KPIs
Manage platform governance, integrations, and security best practices
Collaborate with business units to prioritize and translate requirements
Build and develop a high-performing internal team
Report regularly to senior leadership on progress and ROI
Your Background
5+ years in program or project management (at least 2 years with Salesforce)
Background in enterprise systems implementation and support
Proven leadership experience with direct reports
Bachelor's degree in Business, Information Systems, or related field
Certifications like PMP, Scrum Master, or Salesforce Admin are a plus
Why Join?
This is a rare opportunity to join a company that blends the best of both worlds: the agility, innovation, and fast-paced culture of a startup; backed by the resources and long-term stability of a major global organization. You'll step into a high-impact role with visibility, ownership, and room to shape the future of the Salesforce platform from day one, all within an environment that values bold thinking, collaboration, and meaningful results.
This is an opportunity to play a visible and strategic role in an organization that values innovation and excellence. Employees benefit from a comprehensive package that includes:
A selection of high-quality medical plans
Dental & vision coverage from day one
401(k) with employer match and immediate vesting
Company-paid life, AD&D, and disability insurance
Pre-tax HSA/FSA/Dependent Care accounts
Paid holidays, including Christmas Eve & New Year's Eve
If you're ready to lead a high-impact Salesforce program in a well-established and growth-minded environment, apply today!
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.