Configuration Analyst

About the Role:

• As a Smartsheet Configuration Analyst, you will play a vital role in optimizing our project management and workflow processes by leveraging the capabilities of Smartsheet, a cloud-based platform for work execution.


• You will collaborate closely with various teams across the organization to understand their requirements, configure Smartsheet solutions accordingly, and ensure seamless integration with existing systems.


• Your expertise in Smart Sheet configuration will enable us to streamline operations, enhance collaboration, and drive efficiency across the organization.

Location:

• This is a remote position located in Newark, NJ. Qualified candidates must be local to the area and able to go into the office periodically when needed.

Responsibilities:

• Work closely with stakeholders to understand their project management and workflow requirements, including process workflows, data structures, reporting needs, and integration requirements.


• Continually improve upon project management processes and Smartsheet Administration within the Smartsheet Core Application, Smartsheet Control Center, and Resource Management.


• Utilize your expertise in SmartSheet to configure solutions that meet the identified requirements, including creating project templates, workflows, forms, dashboards, and automated workflows using formulas and automation features.


• Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage API s.


• Maintain and contribute to internal configuration changes and support.


• Expand upon the Smartsheet solution portfolio, and demonstrate best practices in EPMO Stage Gate Process.


• Determine solution feasibility in support of new business requirements identified.


• Provide training and support to end-users on the effective use of SmartSheet solutions including best practices, tips, and troubleshooting assistance.


• Liaison with the App Support team for Integration.


• Stay updated on the latest features and capabilities of SmartSheet and proactively identify opportunities to enhance existing solutions and processes to drive continuous improvement.


• Create and maintain documentation, including configuration guides, user manuals, and standard operating procedures, to ensure the knowledge transfer and sustainability of SmartSheet solutions.


• Regularly communicate with stakeholders to provide updates on project status, gather feedback, and ensure alignment with business objectives.

Required Education & Experience:

• Bachelor s degree in Computer Science, Information Systems, Business Administration, or related field. Additional years of experience may be considered in lieu of a degree.


• 2+ years experience as a Smartsheet Configuration Analyst


• Proven experience in configuring and administering SmartSheet solutions in a business environment.


• Strong understanding of project management principles and workflows.


• Experience with integrating SmartSheet with other systems using APIs or third-party tools.


• Proficiency in creating complex formulas, automated workflows, and dynamic reports in SmartSheet.


• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.


• Strong analytical and problem-solving skills with a keen attention to detail.

Preferred Qualifications:

• Certifications in SmartSheet or related project management tools (e.g., PMP, CAPM) are a plus.


• Utilities experience