Deputy Program Manager

Description:
Metric5 is currently seeking a Deputy Program Manager to work in a
large program providing Data Warehouse and Business Intelligence services to our
government customer using Agile and Project Management processes. You will utilize utilize agile/scrum methodologies to help guide a team of Scrum Master/Project Managers, work on horizontal initiatives and special projects, and interact with the Government client and stakeholders, subject-matter experts to ensure proper project planning and excecution in support of the Program manager.

Program Details
The program you will be supporting has a mission to provide development,
security, and operations (DevSecOps) support to U.S. Citizenship and Immigration
Services (USCIS) with a focus on development, operations, and modernization of
the Agency's Enterprise Data Warehouse/Data Lake. The team utilizes open-
source, AWS Cloud, and Big Data technologies, agile project management
practices, and modern DevSecOps delivery to provide the business intelligence
support systems to meet the reporting, data analytics, and machine

The Deputy Program Manager will help manage a large and complex 10 team program of approximately 80 FTEs that delivers software development, cloud services, and O&M for our client/project. You will interface with the client, providing status updates on activities to include delivery, schedule, risks, and issues. You will coordinate activities across the teams, lead the teams in defining or refining key program objectives and milestones, and monitor progress towards successful releases within a Data Warehouse/Lake environment, as well as other application products. You will also be a people performance manager for a subset of personnel on the team, providing performance feedback, assessments, and additional performance management responsibilities.

You will work in conjunction with the Program Manager in all facets of contract and program management, including financial management, subcontractor management, employee engagement, recruiting and project execution. You will help shape program vision and direction to ensure that team efforts produce deliverables that meet strategic objectives. You will support Scrum Masters/Team Leads across multiple teams, providing leadership and guidance. You possess a deep understanding of team leadership principles, project management, and agile principles and practices. You collaborate naturally, are organized and detail-oriented, are a confident communicator, and are a servant leader to your colleagues. A successful candidate will have hands-on experience as a manager in a Federal Government Agency IT environment.

Responsibilities:

• Collaborate with the Government customer, product owners and other business and technical stakeholders to understand the product vision and requirements and translate into a program roadmap
• Create mature, structured PMO processes to assist leadership and team leads to prioritize backlog items, and understand project constraints, including scope, risk, resources, schedule, cost, and quality
• Develop, document, and manage the implementation of project plans, schedules, and processes
• Collaborate closely with all team members including architects, developers, quality assurance engineers, business analysts, and developers, to shepherd product backlog items from inception through production deployment
• Proactively manage changes in project and product scope. Identify potential risks and devise risk response plans
• Create status reports and briefing materials for senior level leadership, and host various stakeholder meetings. Understand and communicate status of technical topics.
• Collaborate with Product Owners (PO), Subject Matter Experts (SMEs) and Developers, and Engineers to understand the customer and program needs
• Facilitate decision-making, root cause analysis, post-mortems and technical requirement discussions and meetings, encourage collaboration and brainstorming among all developers/engineers, and document outcomes/decisions relevant to development/O&M
• Ensure that the team understands requirements, deliverables, timelines, priorities, and issues to successfully meet customer goals
• Help develop uniform, mature agile practices to address barriers to operating efficiently and effectively
• Create detailed Confluence sites and JIRA dashboards to provide a centralized repository of program information and artifacts, and a transparent source of real-time status of progress against goals
• Manage Program Increment/Release Planning activities
• Directly manage a subset of employees on the program: mentor, provide performance reviews, and provide recommendations for career growth and skills development
• Create staffing strategies and work with Recruiting to review resumes, select interview panels, conduct interviews, and provide candidate feedback
• Participate in meetings, provide briefings, status presentations and other support materials that will promote the program, assist in achieving user buy-in
• Support financial management and planning activities for the program, to include budget analyses, financial projections, burn down charts, monthly reporting, and invoice reviews/approvals.

Required Skills:

• 8+ years' relevant experience working in progressively more responsible relevant roles on government information technology projects/programs
• 4+ years of experience managing a team or teams on government Information Technology projects/programs
• 2+ years of direct people management, including full performance management responsibilities (assessments, reviews, mentoring, performance improvement)
• 3+ years of Agile experience, Hybrid Agile experience preferred
• 2+ years hands-on experience with Jira and Confluence
• Understanding of the fundamentals of software development processes and procedures.
• Proven experience managing competing priorities and navigating technical and/or business constraints to drive toward a solution
• Proven experience with stakeholder/client management, including direct Federal clients and relevant stakeholders and customers.
• Strong attention to detail, be highly organized with experience managing project schedules
• Exceptional writing skills - must have experience creating/writing/ownership of security documentation, white papers, briefings, and status reports
• Excellent verbal communications skills

Desired Skills:

• SAFe or Scrum Alliance Scrum certification
• Experience with software development programs in cloud environments. Data warehouse experience a plus.

Education: Bachelor's degree

Location: DC, Maryland, Virginia area

Years of Experience : 8+ years of experience or more


About Metric5

Metric5 is a small business with big company benefits. We have a passionate team of smart, fun, caring professionals, and we are here for the long haul. Join our growing team in a business where your contributions make an enormous impact.

Our organization offers a comprehensive employee benefits package, continuous professional development, with a best in class company culture that is enjoyable to work in and supports the growth of each of our professionals.

Our benefits include:

• Health & Dental Insurance with 100% of individual coverage paid for by the company
• Vision Insurance
• Life & Short Term Disability Insurance
• 401k with company match (employees are immediately vested)
• Paid Vacation
• 9 Paid Holidays per year (plus 2 paid floating holidays)
• Parental Leave
• Employee Bonuses
• Professional Development Reimbursement Program
• Tuition Assistance Program

Metric5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.