Overview
Skills
Job Details
Lead NOC/Network Engineer
Phoenix, AZ
Job Duties:
- Lead and mentor L2 network engineers; provide escalation support, RCA, and preventive measures.
- Oversee 24/7 network and security infrastructure monitoring to ensure uptime and performance.
- Develop and enforce SOPs; ensure adherence to ITIL processes.
- Coordinate with L1, L3, security, and infrastructure teams for smooth operations.
- Lead network improvement projects, migrations, and new deployments.
- Maintain accurate documentation, diagrams, and inventory.
- Manage vendor coordination for maintenance, upgrades, and SLAs.
- Troubleshoot and support LAN, WAN, VLANs, Firewalls, VPN, DNS, DHCP, IPAM, Wireless, and cloud networks (AWS, Azure).
- Configure, maintain, and upgrade SD-WAN, Cisco Catalyst 9300, Cisco FTD/Palo Alto firewalls, Infoblox, and F5 load balancers.
- Implement network security policies (VPNs, ACLs, firewall rules) and address vulnerabilities.
- Support Disaster Recovery and automated health checks for network availability.
Required Skills:
- 6+ years experience in network administration, troubleshooting, and support.
- Strong knowledge of TCP/IP, BGP, OSPF, and switching solutions.
- Hands-on with Cisco FTD, Palo Alto, Meraki MX, Azure firewalls, F5 LTM, and SD-WAN (Viptela, Meraki, Catalyst Center).
- Experience with Infoblox DDI, AWS/Azure networking, and network monitoring tools (SolarWinds, NetBrain, Wireshark).
- Strong leadership, problem-solving, documentation, and communication skills.
Preferred Skills:
- Automation tools (Ansible, Python, Terraform).
- Exposure to VoIP, QoS, and multicast networking.
Qualifications:
- Bachelor s in Computer Science, IT, Electronics, or related field.
- Certifications: CCNA (mandatory), CCNP (preferred), plus relevant vendor/networking certifications.
About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.
Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.