Infrastructure Services Business Analyst Tech Operations

  • New York, NY
  • Posted 12 days ago | Updated 1 day ago

Overview

Hybrid
$160,000 - $175,000
Full Time
No Travel Required

Skills

Analytical Skill
IT Operations
Finance
Data Analysis
Dashboard
Business Operations
Communication
ServiceNow
Problem Solving
Reporting
Management Information Systems
Leadership
Financial Planning

Job Details

Infrastructure Services Business Analyst Tech Operations


About the Role:
We are looking for a proactive Business Analyst to support Infrastructure Services operations. This individual will help manage projects, data analytics, reporting, financial oversight, and process improvement. You ll work with multiple teams, provide insights to leadership, and help ensure smooth daily operations.

Key Responsibilities:

  • Support operations and strategic initiatives across the group

  • Manage multiple projects with analytical thinking and problem-solving

  • Develop and maintain reporting, dashboards, and documentation

  • Assist with budget tracking, financial planning, and spend monitoring

  • Collaborate with stakeholders across technology and business functions

  • Identify issues, recommend solutions, and proactively resolve challenges

Must-Have Skills:

  • Strong Excel and PowerPoint skills (pivot tables, large datasets, power queries a plus)

  • Excellent communication and presentation skills

  • Project management experience and data analytics familiarity

  • Self-starter with proactive problem-solving ability

  • Comfortable managing multiple stakeholders

Nice-to-Have:

  • Experience in vendor management or financial management

  • Knowledge of technology operations and process improvement

Work Style & Traits:

  • Team player who can take direct feedback

  • Flexible and comfortable with ambiguity

  • Independent and driven, able to work in a fast-paced environment

Qualifications:

  • Bachelor s degree in business, finance, MIS, or related field

  • 5+ years in business operations, data analytics, or project management

  • Experience with technology tools such as SharePoint, Jira, ServiceNow, or Apptio preferred

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