Overview
Skills
Job Details
Position: O365 Messaging Architect
Location: Englewood Cliffs, New Jersey (Onsite)
Key Responsibilities:
- Provide L3-level support for Exchange Online and hybrid Exchange environments.
- Proofpoint experience is must
- Should have good experience in Powershell and should be able to develope scripts for bulk operations.
- Troubleshoot and resolve complex issues related to mail flow, mailbox access, transport rules, and Exchange Online Protection (EOP).
- Handle escalations from L1 and L2 teams, ensuring timely resolution within SLA.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Manage and support hybrid configurations (Exchange Online + Exchange On-Prem).
- Collaborate with Microsoft support for unresolved or critical issues.
- Monitor service health, usage reports, and alerts via Microsoft 365 Admin Center.
- Assist in migration projects (e.g., Exchange On-Prem to Exchange Online).
- Maintain and update technical documentation and knowledge base articles.
- Participate in on-call rotations and provide support during critical incidents.
- SharePoint and Onedrive experience will de added advantage.
Required Skills:
- Deep understanding of Exchange Online architecture and services.
- Experience with PowerShell scripting for Exchange Online administration.
- Knowledge of Active Directory, Azure AD, and identity federation (ADFS, SSO).
- Familiarity with Microsoft 365 Security & Compliance Center.
- Strong troubleshooting skills in Outlook connectivity, OWA, MFA, and mobile device access.
- Experience with email security, SPF/DKIM/DMARC, and anti-spam/anti-phishing policies.
Alchemy: Transforming Your Professional Vision into Reality
Since our inception in 2013, Alchemy has been dedicated to reshaping organizational performance through innovative IT services. With a vision to empower businesses seeking a transformative edge, we ve positioned ourselves at the forefront of digitization and software modernization.
Our name reflects our mission: to transmute technology into gold-standard solutions for our esteemed clients. We proudly serve a diverse range of sectors, including IT and ITES, BFSI, Telecom and Media, Automotive, Manufacturing, Energy, Oil and Gas, Real Estate, Retail, Healthcare, and more.
With a global footprint spanning the USA, India, Europe, Canada, Singapore, Japan, and parts of Central and West Africa, we harness a unique blend of competencies, frameworks, and cutting-edge technologies. Together, we drive growth and innovation across industries, helping organizations turn their visions into reality.
Alchemy Connecting Talent with Opportunities (Diversity, Equity and Inclusion)