Infrastructure Systems Administrator Server and Production Support

Job Title: Infrastructure Systems Administrator Server and Production Support

Location- Onsite at 1425 Oak Street, Kansas City, MO (Central Office and Common General Access areas)

Required Qualifications:

Must have physical access to 1425 Oak St, Kansas City, MO (Central Office and Common General Access areas).

Proven experience with server hardware maintenance, especially with Sun E250 systems or similar legacy Sun/Solaris hardware.

Strong system administration experience with Unix/Linux platforms (RedHat, CentOS, Solaris).

Hands-on experience troubleshooting production server hardware and operating system-level issues with minimal supervision.

Key Responsibilities:

Onsite Support:

Provide hands-on support at 1425 Oak Street, Kansas City, MO, including Central Office and Common General Access areas.

Physically access, inspect, and service server hardware as required.

Server Administration & Production Support:

Administer, monitor, and support a mixed environment of Unix, Linux (RedHat/CentOS), Windows Server, and Sun/Solaris systems.

Perform hardware maintenance and troubleshooting, particularly on Sun E250 hardware (with limited instructions and documentation).

Manage and maintain application and database servers in both on-prem and Azure-hosted environments.

Perform server patching and OS-level updates across all platforms.

Remediate security vulnerabilities according to organizational and industry security standards.

Deployment & CI/CD Support:

Partner with Development and DevOps teams to assist with application deployments and production releases.

Troubleshoot deployment failures and infrastructure-related CI/CD pipeline issues.

Improve and help automate deployment pipelines and system maintenance tasks.

Monitoring & Troubleshooting:

Proactively monitor system health and performance across infrastructure layers.

Perform root cause analysis on production issues by analyzing system and application logs (Linux, Windows Event Logs, etc.).

Provide on-call support for critical production incidents as needed.

Automation & Scripting:

Develop and maintain scripts in Python and Shell (Bash/KSH) for automation of routine infrastructure tasks, monitoring, and reporting.

Cloud Infrastructure:

Provide basic support and maintenance for Azure-based infrastructure components.

Assist with virtual server provisioning, maintenance, and monitoring in the cloud.

Collaboration & Documentation:

Work closely with Security, Development, and Operations teams.

Maintain clear, up-to-date documentation of systems, procedures, and troubleshooting steps.