Payroll Analyst - Workday

Overview:

• Responsible for production of weekly and biweekly payroll processing including both exempt and non-exempt employees in a multi-state environment.

Education, Experience, and Skill Requirements:

• Proficient with HRIS and/or payroll systems
• 3 plus years of payroll experience with 2+ years of multistate payroll.
• Experience gained through college degree programs and/or certifications is applicable to above skills
• Proficient with Excel and Microsoft suite
• Excellent internal and external customer service skills.
• Excellent written and verbal communication skills
• Workday payroll and time entry processing.
• Minimum education is HS Diploma or equivalency

Key Accountabilities:

• Perform the payroll processing function; including but not limited to, entry and maintenance of time keeping edits, adjustments, voluntary deductions, involuntary deductions, and review/analysis of applicable payroll reports.
• Adheres to internal control processes; including payroll balancing and audit procedures
• Tier 2 call center support for employee issues with a strong focus on customer service. Contact may involve dealing with angry or upset people.
• Must remain flexible and available to work on any/all disaster or emergency situations or holidays that impact payroll processing deadlines.
• Supports testing enhancements and changes to Workday
• Supports Year End and W2 Reporting

Key Metrics:

• Timely and accurate completion of payroll processing.
• Response to employee, external vendors or internal departments is timely, courteous and accurate.
• Timely and accurate response to call center tickets