Murex Support Engineer

Job Description

Role Summary:

We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale Murex MX.3 platform. This role is ideal for candidates with around 3 years of hands-on Murex experience who want to build deeper technical expertise while supporting production stability and automation initiatives. You will work under the guidance of senior engineers and architects.

Key Responsibilities:

• Support day-to-day operations of production and UAT Murex environments
• Monitor systems, run health checks, and investigate technical issues
• Assist in log analysis, root cause identification, and escalation to L1/L2/L3 teams
• Help manage environments: clone, refresh, and decommission as needed
• Develop and maintain basic scripts (Shell, Python, Perl) to automate tasks
• Contribute to:
  • Datamart and MxML report support
  • Batch job monitoring and trade workflow issue tracking
  • End-of-day and interface process monitoring
  • Model deployment and system updates
• Work with functional teams to understand issues tied to settlement, reporting, and risk

Required Skills:

• 3+ years of Murex MX.3 experience in a technical or support capacity
• Familiarity with Unix/Linux systems and command-line operations
• Exposure to scripting languages: Shell, Python, or Perl
• Some hands-on experience with Datamart, batch jobs, trade workflows, or environment tasks
• Ability to read and understand logs, and assist in troubleshooting system issues
• Interest in developing skills around environment management and automation

Functional Awareness:

• Basic understanding of the Murex trade lifecycle, including booking and processing
• Exposure to collateral, settlement, or reporting flows is a plus
• Willingness to work with functional teams to resolve production-related issues

Soft Skills:

• Curious and eager to learn from senior team members
• Good communication and documentation skills
• Detail-oriented, reliable, and capable of handling support responsibilities in a production setting
• Proactive mindset with the ability to follow through on assigned tasks

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• Familiarity with Murex domains such as:
  • S4C Reporting and batch processing
  • PAC Workflow and event processing
  • CEM Environment and infrastructure setup
• Experience with DevOps tools (e.g., Git, Jenkins) or cloud environments (AWS, Azure) is a plus