Job Title: Playwright Engineer

Location: Phoenix, AZ

Experience: 8+ Years

Role Overview

We are seeking a highly skilled Playwright Engineer with strong, hands-on experience in ServiceNow s Automated Test Framework (ATF), Playwright, and GitHub Actions. This role requires someone who prioritizes product quality, leads by example, and inspires the team to adopt best-in-class engineering and testing practices. The ideal candidate is passionate about automation, meticulous in execution, and capable of owning end-to-end quality efforts within ServiceNow GRC environments.

Key Responsibilities

Automation Development

• Design, develop, and execute automated test cases for ServiceNow GRC modules using ATF and Playwright.

• Maintain and enhance automation frameworks, ensuring scalability, stability, and reusability.

Testing & Quality Engineering

• Perform functional, regression, and integration testing across ServiceNow modules.

• Analyze test execution results and document defects with detailed, actionable insights.

• Ensure test coverage, traceability, and alignment with business and technical requirements.

Collaboration & Requirements Analysis

• Work closely with developers, product owners, QA engineers, and stakeholders to translate business needs into robust test scenarios.

• Participate actively in Agile ceremonies sprint planning, refinement, standups, and retrospectives.

Process Improvement & DevOps Integration

• Integrate automated test suites into CI/CD pipelines using GitHub Actions.

• Drive continuous improvement by recommending and implementing best practices in automation, testing, and engineering workflows.

• Coach and motivate the broader team to deliver reliable, high-quality applications.

Required Skills & Experience

• 5+ years of experience in automation engineering or quality engineering roles.

• Strong hands-on experience with ServiceNow Automated Test Framework (ATF).

• Proven expertise with Playwright for end-to-end automation.

• Experience integrating automation into GitHub Actions pipelines.

• Solid understanding of QA methodologies, test design, and SDLC/Agile frameworks.

• Excellent communication, analytical thinking, and defect-reporting skills.