Director of Release Management

  • Alpharetta, GA
  • Posted 9 hours ago | Updated 9 hours ago

Overview

On Site
USD 132,000.00 - 231,100.00 per year
Full Time

Skills

Payments
Credit Cards
Release Management
Mainframe
Customer Facing
Mentorship
Configuration Management
KPI
Network
Access Control
Development Testing
Quality Assurance
Production Support
Migration
Capacity Management
Provisioning
Computer Science
Leadership
Management
Agile
Splunk
Unix
Scripting
Bash
Python
Perl
Continuous Integration and Development
Continuous Integration
Continuous Delivery
Version Control
Git
GitHub
Apache Subversion
Collaboration
JIRA
Confluence
ServiceNow
Docker
Pivotal
Virtualization
Kernel-based Virtual Machine
Xen
VMware
Apache HTTP Server
Nginx
HAProxy
Varnish
PHP
Apache Tomcat
Node.js
MySQL
Amazon Web Services
Cloud Computing
HTTP
HTTPS
XML
SQL
RESTful
Testing
Linux
FOCUS
Jersey
Legal
Law
Recruiting
Finance
Fiserv

Job Details

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director of Release Management

Summary:
Fiserv is seeking a dedicated IT Production Support Manager to lead our team in providing comprehensive support to our hosted clients. This role involves managing both mainframe and non-mainframe technologies to ensure the stability and uptime of various environments. As an IT Production Support Manager, you will oversee collaborative teams to support release environments, client facing applications, and maintain system availability across multiple platforms.

Roles and Responsibilities:
Lead and manage the IT Production Support team, providing guidance and mentorship.
Ensure uptime and stability for hosted client environments.
Implement tools and automation for build, configuration management, continuous integration (CI), static and dynamic code analysis, deployment, and application monitoring.
Develop and evolve infrastructure, server, deployment strategies, and testing to support quick turnaround of deployments.
Collaborate with Monitoring Engineering to ensure all relevant KPIs are implemented within the monitoring framework.
Work closely with Development, QA, Network, and Infrastructure Teams to ensure seamless and successful releases.
Maintain and improve the automation of the release process while ensuring correct access controls and securing applications.
Oversee the maintenance of Development, Test, QA, and Production environments with regards to application functionality.
Lead Production Support activities during release migrations.
Continuously improve infrastructure to be easy to deploy, scalable, secure, and fault-tolerant.
Participate in capacity planning, tuning systems stability, provisioning, and scaling of the application infrastructure.
Manage the on-call rotation and ensure adequate coverage.
Required Experience and Education:
BS degree in Computer Science or equivalent with a minimum of 7+ years of relevant, broad engineering experience, including leadership roles.
Proven ability to lead and manage cross-functional teams effectively.
An obsessive desire to automate as much as possible.
Exposure to the architecture and design of n-tier systems and micro-services.
Experience in an agile development environment.
Experience with monitoring tools such as Splunk.

Technical Requirements:
7+ years' experience with Linux and Unix systems.
7+ years' experience supporting services, micro-services, and n-tier systems.
7+ years' experience with scripting languages such as Bash, Python, Perl.
5+ years' experience with software automation technologies.
5+ years' experience with Continuous Integration / Continuous Delivery practices.
5+ years' experience with Infrastructure-As-Code practices.
5+ years' experience with Version Control tools and platforms such as Git, GitHub, Subversion.
5+ years' experience with Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow.
5+ years' experience with Containerization technologies such as Docker, Pivotal.
5+ years' experience with Virtualization technologies such as KVM, Xen, VMWare.
5+ years' experience with Services such as Apache, NGINX, HAProxy, Varnish, PHP, Tomcat, Node.js, MySQL, MariaDB.
Understanding of AWS Cloud technologies.
Must have experience with HTTP, HTTPS, XML, SQL, REST API testing, and Linux.
Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative environment support effort.

Salary Range

$132,000.00 - $231,100.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).


Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Fiserv