Software Implementation Project Manager

About Cogent Infotech
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Job Title – Software Implementation Project Manager
Location- Nashville, TN
Contract Role

Hybrid Remote Role

Job Summary

We are looking for a dedicated Software Implementation Project Manager to lead a key software implementation project from planning through to completion. This individual will be the central point of coordination, overseeing the entire process of integrating and deploying a new software system within the organization. The Project Manager will ensure the project is delivered on time, within scope, and to the highest standard.
This is a leadership role that requires a blend of technical project management expertise and strong interpersonal skills to navigate a multi-stakeholder environment, including business users, technical staff, vendors, and other government partners.

Responsibilities

Scope of Work & Key Responsibilities Project Planning and Execution • Develop, maintain, and execute a detailed project plan, tracking all timelines, milestones, and key deliverables, incorporating plans developed internally or by partner vendors. • Manage the project scope, identifying and addressing potential changes through effective change management practices. • Proactively identify, track, and mitigate project risks and resolve issues that may impact success. • Monitor project progress against the established timeline and budget, taking corrective action when necessary. • Prepare and deliver clear, consistent status reports to Metro leadership. Stakeholder and Client Relationship Management • Act as the primary liaison and point of contact for clients and stakeholders throughout the implementation process. • Lead regular project meetings to discuss project progress, facilitate discussions to drive decisions, ensure clear communication across all teams, and manage expectations. • Understand client business needs and translate them into effective software configurations. Technical Oversight • Oversee all phases of implementation, including system configuration, data migration, and user acceptance testing (UAT). • Collaborate with technical teams to address challenges and ensure smooth integration with existing systems. • Oversee data migration and configuration processes to align with client requirements. Team Leadership • Lead and manage a cross-functional implementation team, including developers, consultants, and support personnel. • Assign tasks, delegate responsibilities, and monitor team performance to achieve project goals. • Facilitate effective communication and collaboration within the implementation team. Training and Support • Oversee the delivery of user training materials and workshops to ensure end-user adoption of the new software. • Facilitate post-implementation support to address any issues or questions from clients.

Qualifications Minimum Qualifications
• 3-5 years of proven experience managing large-scale enterprise software implementation projects from initiation to completion. • Strong command of project management principles, including planning, scheduling, budgeting, and risk management. • Knowledge and experience in change management processes. • Exceptional leadership, communication, and stakeholder management skills to effectively interact with clients and technical teams. • General technical knowledge required for software implementation and systems integration.

Preferred Knowledge, Skills, & Abilities

• Project Management Professional (PMP) certification. • Experience with ERP or real estate management systems (e.g., Oracle). • Experience working within a government or public sector environment. • Organizational Change Management experience (e.g., ADKAR or other methodologies). • Solutions architecture experience.

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply
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