Salesforce Technical Architect-15+yrs- Los Angeles, California, US (Day one Onsite)

Overview

On Site
Up to $80
Contract - Independent
Contract - W2
Contract - 6 Month(s)
No Travel Required

Skills

security
Apex
presentation
roven experience with Service Cloud and Agentforce / Agent Workspace. Deep understanding of Omni-Channel routing
Einstein Bots
Voice
and Live Chat. Experience in Case Lifecycle Management
Macros
Quick Text
and productivity tools. Strong knowledge of Salesforce APIs
Lightning Web Components (LWC). Familiarity with Salesforce Data Model
and Sharing rules. Excellent communication
and stakeholder management skills.
Salesforce Agentforce solutions including Service Cloud
Omni-Channel
Live Agent
and Einstein AI features.

Job Details

Job Description 
 

Salesforce Technical expert who has very deep Salesforce health cloud knowledge and experience with the understanding of Agentforce.

15+ years of Salesforce experience, with at least 8+ years as a Technical Architect.

Proven experience with Service Cloud and Agentforce / Agent Workspace.

Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.

Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.

Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).

Familiarity with Salesforce Data Model, Security, and Sharing rules.

Excellent communication, presentation, and stakeholder management skills.

Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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