Overview
On Site
Depends on Experience
Full Time
No Travel Required
Unable to Provide Sponsorship
Skills
AV
Audiovisual
Communication
Collaboration
Customer Engagement
Customer Service
IP
LAN
Intellectual Property
Preventive Maintenance
Microsoft
Firmware
Management
Computer Networking
Routing
IT Operations
VLAN
Job Details
About the Role
We are looking for an experienced AV Technician (Level 2) to join our technical operations team. The ideal candidate will have a strong background in audiovisual system installation, troubleshooting, and maintenance within enterprise or corporate environments.
This role requires a hands-on professional who can ensure seamless operation of meeting rooms, conference systems, and live events, while delivering exceptional technical support and customer service.
Key Responsibilities
- Install, configure, and maintain AV systems (displays, projectors, microphones, cameras, speakers, and control systems).
- Provide daily operational support for conference rooms and event spaces.
- Troubleshoot and resolve issues with audio, video, control, and connectivity.
- Support video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and Webex.
- Perform preventive maintenance, firmware updates, and room readiness checks.
- Collaborate with IT, facilities, and vendors to ensure end-to-end AV functionality.
- Provide on-site event support for meetings, town halls, and hybrid events.
- Document configurations, issue resolutions, and maintenance activities.
Qualifications & Skills
- 3–5 years of experience in AV operations or support.
- Strong understanding of AV control systems (Crestron, Extron, AMX).
- Working knowledge of networking fundamentals (LAN, VLAN, IP addressing).
- Experience with DSPs, switchers, and signal routing.
- Excellent troubleshooting, communication, and customer interaction skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Certifications
- CTS / CTS-I (AVIXA)
- Crestron, Extron, or AMX certification
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.